Administrator - Planning/Scheduling | Administrator in Clerical Job at KHR | 7062983142

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Administrator - Planning/Scheduling

Location:

Coatham Mundeville

Description:

We are currently working with a specialist engineering business based in Maidstone. Due to ongoing growth, they are currently seeking an Administrator to join their established team on a full-time, permanent basis. We are currently working with a specialist engineering business based in Maidstone. Due to ongoing growth, they are currently seeking an Administrator to join their established team on a full-time, permanent basis. Working closely with all operational departments, the Administrator will be responsible for assisting with day-to-day operations, scheduling of works and service-related activities for the engineering team, and acting as a support function to operations management and supervisors. Responsibilities will include: • To provide outstanding Customer Service at all times and answer incoming calls and emails professionally• Raising work orders for all customer callouts, PPMs, and associated tasks• Scheduling engineering calls, PPMs and quoted works assigning engineering resources to tasks ensuring the SLA of the task is achieved, and booking works with the site• Applying for all appropriate permits/hire of equipment to ensure completion of tasks• Working together with the Contract Administration team to monitor the engineer's work schedule daily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and Customer KPI requirements• Monitor and update all relevant customer portals as and where needed with updates on the status of open jobs The ideal candidate will be able to demonstrate: Previous experience working within a busy office environment Good IT skills including use of Word and Excel Excellent communication skillinteractioncellent telephone manner Excellent interpersonal skills Numerate Good UK geographical knowledge Ability to work independently as well as part of a team Reliable and highly self-motivated Able to actively build and develop relationships with both colleagues and customers This is. Visit ListedBuy for more information.

Company:

KHR

Posted:

November 3 2023 on ListedBuy

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