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Customer Service Advisor
Location:
Coatham Mundeville
Description:
Customer Success Executive, Onboarding Executive, Account Executive, Membership Sales, IT Sales Customer Service Advisor Location: Lowestoft, Suffolk Salary: £20,000 - £25,000 + Excellent Benefits 5 days per week 37.5 hours The Client: Our client is a worldwide marine consultancy leader, offering advisory and membership intelligence services. They provide extensive market insights using proprietary tools and a dedicated team of experts. The Role: As a Customer Service Advisor, you will play a pivotal role in serving as their main contact for inquiries, ensuring a positive experience, understanding subscription products, and providing feedback to enhance their services. Responsibilities: Ensuring exceptional customer service by nurturing strong relationships. Offering expertise on subscriptions to address customer inquiries effectively. Assisting the sales team with dedicated support. Communicating customer feedback, concerns, and issues to Sales Manager and relevant departments. Managing subscription renewals efficiently. Promptly recording and managing email and phone inquiries. Collecting market and customer insights to enhance sales strategies. Requirements: Previously worked as a Customer Onboarder, Onboarding Executive or in a similar role. Customer service experience in an office setting. Experience in business communication, both over the phone and in-person. Skilled in effective telephone communication and a convincing manner. Computer skills Word, Excel, and Publisher, with prior computer-based experience. Benefits: Attractive bonus scheme. Life insurance. Health and dental care plans. Pension plan. Apply now to seize this fantastic opportunity and embark your career with a dynamic team. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email,. Visit ListedBuy for more information.
Company:
Additional Resources
Posted:
November 4 2023 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Additional Resources located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Additional Resources located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.