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Senior Digital Product Manager, Customer Onboarding, Scotiabank
Location:
Toronto
Description:
Requisition ID: 188268 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We’re looking for a Senior Product Manager who will contribute to the overall success of onboarding new-to-bank customers, is not afraid to challenge norms and is exceptionally creative to reimagine our customers’ experience, while ensuring adherence to compliance, regulatory and operational requirements. This role will focus on, and benefit from a deep understanding of, identity verification (know your client), authentication, security, anti-money laundering (AML) and fraud controls to build an onboarding journey that is optimal and secure. You will closely work with other product managers, bank stakeholders, software engineers, and designers to translate the customer journey directives into actionable, prioritized backlog deliverables and follow through to completion. Is this role right for you? In the role of Senior Product Manager, you will Champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. Keep the customer at the centre of all you do. Contribute to the strategic vision and multi-year roadmap for the new-to-bank customer onboarding journey, alongside the Identity and Onboarding Group Product Manager and Product Director Manage relationships with various bank business teams, authentication partners such as fraud and information security, and leadership, ensuring their requirements are translated into the right products and journey. Manage expectations and prioritize deliverables with effective communication Work closely with business, compliance and other control functions, while always negotiating and pushing for the benefit of good customer experience and high business value Build reusable and scalable customer facing software that will be leveraged by internal teams to solve their problem of identifying the customer Lead multiple problem. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
November 16 2023 on ListedBuy
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More About this Listing: Senior Digital Product Manager, Customer Onboarding, Scotiabank
Senior Digital Product Manager, Customer Onboarding, Scotiabank is a Executive Product Manager Job at Scotiabank located in United States. Find other listings like Senior Digital Product Manager, Customer Onboarding, Scotiabank by searching Oodle for Executive Product Manager Jobs.
Senior Digital Product Manager, Customer Onboarding, Scotiabank is a Executive Product Manager Job at Scotiabank located in United States. Find other listings like Senior Digital Product Manager, Customer Onboarding, Scotiabank by searching Oodle for Executive Product Manager Jobs.