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Répatiteur/trice de nuit - Night Dispatcher/Router Combo
Location:
Longueuil
Description:
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, age, national origin, disability, or veteran status. I. Job Summary Shift times: 9 p. m. to 6 a. m. Sunday night to Friday morning Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i. e. Route Managers, Mechanics etc. ). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. Works with sites and the service department to optimize routes based on needs of the customer. Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. . Visit ListedBuy for more information.
Company:
Waste Management
Posted:
November 17 2023 on ListedBuy
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More About this Listing: Répatiteur/trice de nuit - Night Dispatcher/Router Combo
Répatiteur/trice de nuit - Night Dispatcher/Router Combo is a Other Art & Media Jobs Dispatcher Job at Waste Management located in United States. Find other listings like Répatiteur/trice de nuit - Night Dispatcher/Router Combo by searching Oodle for Other Art & Media Jobs Dispatcher Jobs.
Répatiteur/trice de nuit - Night Dispatcher/Router Combo is a Other Art & Media Jobs Dispatcher Job at Waste Management located in United States. Find other listings like Répatiteur/trice de nuit - Night Dispatcher/Router Combo by searching Oodle for Other Art & Media Jobs Dispatcher Jobs.