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Customer Experience Manager
Location:
Coatham Mundeville
Description:
Customer Experience Manager Job Type: Full Time, Permanent Location: Crewe / Sandbach Area Working Hours: 37.5 hour per week, Monday - Friday Salary: £35,000.00 per annum Benefits Occasional Home Working. Group Bonus Scheme. Pension contribution. Laptop & Mobile Phone. Qmerit was launched to facilitate “The Electrification of Everything” at scale. Combining our purpose-built digital managed services software platform with our nationwide network of certified electrical contractors, Qmerit is uberising the electrical services industry, managing the end-to-end service delivery process, and providing unmatched quality experiences related to the adoption of electric vehicle charging stations, battery storage systems, solar system integration, emergency power, and microgrid solutions. The Role – Customer Experience Manager: An opportunity for an experienced Customer Experience Manager to play a vital role in building Qmerit’s retail and fleet business operations team and become the first dedicated support role for Qmerit UK’s growing team. This role is cross-functional and will require you to be comfortable participating in multiple aspects of the business including programme implementation and concierge-level customer service. In this position, you will report directly to the Director of Qmerit UK with guidance from Qmerit US VP of Client Success. Full training will be provided on the Qmerit back-office platform and client programmes. Key Responsibilities – Customer Experience Manager: Take control of the implementation and ongoing operations of retail and fleet programmes that originate from contract-awarded accounts. Provide day-to-day support to Qmerit partners and implement any required adjustments. Drive the implementation of various initiatives and customer projects while ensuring alignment with programme strategic direction and objectives. Collaborate closely with the UK Sales team to build and expand Qmerit’s partnerships. Serve as. Visit ListedBuy for more information.
Company:
I4 Recruitment
Posted:
November 17 2023 on ListedBuy
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More About this Listing: Customer Experience Manager
Customer Experience Manager is a Executive Manager Job at I4 Recruitment located in United States. Find other listings like Customer Experience Manager by searching Oodle for Executive Manager Jobs.
Customer Experience Manager is a Executive Manager Job at I4 Recruitment located in United States. Find other listings like Customer Experience Manager by searching Oodle for Executive Manager Jobs.