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Operations Supervisor | Operations Supervisor in Clerical Job at Frontier One | 7104947479

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Operations Supervisor

Location:
Kitchener
Description:

Job Duties: Supervise and lead a team of fingerprinting technicians and support staff. Assign duties and responsibilities to staff members, ensuring proper coverage and efficient workflow. Ensure the accurate and timely capture of fingerprints from individuals using appropriate equipment and techniques. Stay up to date with relevant laws, regulations, and industry standards about fingerprinting and ensure the company's compliance. Implement and enforce security protocols to protect sensitive information. Provide training to fingerprinting technicians on proper procedures, equipment usage, and adherence to privacy and security protocols. Coordinate with technical support teams for any repairs or upgrades. Ensure a positive customer experience by maintaining high standards of service during the fingerprinting process. Address customer inquiries, concerns, or issues in a timely and professional manner. Implement and enforce security measures to safeguard fingerprint data and maintain the confidentiality and privacy of individuals' information. Collaborate with other departments, law enforcement agencies such as RCMP, Federal Departments, IRCC, or external partners to facilitate the exchange of fingerprint information and ensure seamless operations. Develop work schedules and allocate resources effectively to meet operational goals and deadlines. Prepare and present regular reports on operational performance, including key metrics such as processing times, accuracy rates, and customer satisfaction. Required Qualifications and Experience: Education: Completion of a Post Secondary Diploma (at least 2 years) or Degree is required. A program in Business or Law related is preferred. Work Experience: 18 months of relevant work experience is required. Previous work experience in a professional legal environment is preferred. Strong organizational and time management skills. Demonstrate the ability to be flexible, prioritize tasks, and escalate issues. Visit ListedBuy for more information.
Company:
Frontier One
Posted:
December 15 2023 on ListedBuy
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More About this Listing: Operations Supervisor
Operations Supervisor is a Clerical Operations Supervisor Job at Frontier One located in United States. Find other listings like Operations Supervisor by searching Oodle for Clerical Operations Supervisor Jobs.