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Administrative Assistant/Receptionist
Location:
Marshalltown, IA
Description:
Major Function: Responsible for greeting and assisting customers with routine requests, questions and concerns while developing relationships with existing and prospective customers through consistent delivery of customer service. This role will perform a variety of administrative tasks for the Bank, specifically assisting Human Resources, Marketing, Bank Management and Trust/Investment departments. Key Job Responsibilities Provide a great first impression when greeting guests. Direct guests to the waiting area or appropriate department. Answer incoming phone calls, directly handle and/or research routine requests, questions, and concerns, or determine appropriate employee to transfer call to. Perform clerical and administrative tasks for Marketing, HR and Bank Management, including, but not limited to mailings, data entry, address changes, updating internal forms and records, creating PowerPoint presentations for meetings, setting up for meetings, and running errands as needed. Perform clerical and administrative tasks for the Wealth Management department, including, but not limited to scanning, report preparation, organization of files, address changes, preparation of spreadsheets, scheduling appointments, assisting with customer's needs. Assist with event planning and participate in community and bank hosted events. Assist with projects as needed. Assist with scanning documents and maintaining complete and organized electronic records. Provide consistent delivery of customer service in order to maximize customer satisfaction and retention. Assure confidentiality of customer information and adhere to all operational, security, risk and regulatory policies and procedures. Represent the bank and promote a positive image through active community involvement. Cultivate a culture that supports our core values through innovation, creativity, teamwork and diversity. Requirements: Education & Experience Associates Degree, preferred Previous experience in customer service, required Knowledge, Skills & Abilities Ability to exhibit our core values of Excellence, Integrity, Ownership, and Community. Strong customer service and interpersonal skills. Intermediate to advanced knowledge in Microsoft Excel, Word and PowerPoint, and the ability to quickly navigate applications and other digital services. Strong drive and initiative to complete projects timely. Strong organizational skills, with attention to detail. Strong time management skills. Ability to work under pressure and multi-task. Ability to work independently or in team environment. Reporting to this position: None Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 25 pounds. The employee will constantly use and talk on the telephone and use a computer and other office equipment. The employee may frequently be required to drive a vehicle to additional branch locations. Work environment: While performing the duties of this job, the employee is frequently located inside an office building. The employee is occasionally exposed to weather conditions prevalent at the time.
Company:
United Bank & Trust
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Administrative Assistant/Receptionist
Administrative Assistant/Receptionist is a Clerical Administrative Assistant, Administrative Specialist, Receptionist Job at United Bank & Trust located in Marshalltown IA. Find other listings like Administrative Assistant/Receptionist by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Receptionist Jobs.
Administrative Assistant/Receptionist is a Clerical Administrative Assistant, Administrative Specialist, Receptionist Job at United Bank & Trust located in Marshalltown IA. Find other listings like Administrative Assistant/Receptionist by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Receptionist Jobs.