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Service Advisor
Location:
Clarksville, MD
Description:
Jim Coleman Honda is hiring! Jim Coleman Honda is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area!We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. You will be someone who enjoys working with people and possesses a passion for helping others. Sales experience is not necessary but is preferred. We also encourage individuals who have been in the hospitality industry as well as Bartenders and Servers. We have found that some of our most successful employees have a background in these fields. The ideal candidate will be able to acquire thorough knowledge of the company's products and pass that knowledge to customers along with a great deal of enthusiasm. Responsibilities · Provide timely updates· Assist customer with needs/requests· Greeting customers at the service lane· Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs.· Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.· Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Requirements · Proven experience as service advisor to maximize profit· Tech savvy with working knowledge of computer systems and databases· Able to balance a customer-oriented and a results-driven approach· Patient and comfortable dealing with customers· Professionalism and outgoing personality· Excellent communication and interpersonal skills· Outstanding organizational and multi-tasking abilities· Willing to learn and take direction *Schedule is 5 days a week, 40-50 hours a week Applicants have rights under Federal Employment Laws Family & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmlaEqual Employment Opportunity (EEO): https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-posterEmployee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)
Company:
Jim Coleman Honda
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Service Advisor
Service Advisor is a Jobs Service Advisor Job at Jim Coleman Honda located in Clarksville MD. Find other listings like Service Advisor by searching Oodle for Jobs Service Advisor Jobs.
Service Advisor is a Jobs Service Advisor Job at Jim Coleman Honda located in Clarksville MD. Find other listings like Service Advisor by searching Oodle for Jobs Service Advisor Jobs.