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Business Systems Analyst I
Location:
Biloxi, MS
Description:
NOTE: If you are reviewing this posting on an independent job board, you may start the application through the job board but you MUST go directly to www.thepeoples.com to complete your application. Applications must be complete for possible consideration. EDUCATION AND/OR EXPERIENCE ยท Associates degree preferred or equivalent work experience. Excellent communication and documentation skills. Must be capable of working well with others. Must be able to perform all functions independently with minimal supervision in a reasonable amount of time. Must be able to evaluate work orders and projects and prioritize as necessary. Ability to effectively prioritize and execute tasks in a high-pressure environment. DESIRED KNOWLEDGE AND SKILLS One or more years of similar or related experience in supporting business applications environments within a financial institution environment. Prefer experience with Jack Henry technologies, specifically Xperience and core. Able to execute and manage multiple projects within required timelines and expectations. Knowledge and understanding of financial institution operation and business processes including technology solutions used in financial institution operations. Knowledge of systems analysis tools, data extraction, database queries and updates, and report writing tools. Familiarity with problem analysis and problem-solving capabilities to establish adequate solutions to operating problems. Ability to work within a team atmosphere and develop positive working relationships. Microsoft Office GENERAL PURPOSE OF THE JOB Provides business application support for core banking system and other mission critical business applications. Supports application configuration, documentation, patching, and update management of critical business applications to ensure optimal application performance and overall business continuity. Act as a vendor liaison to ensure problems are successfully resolved in a timely manner. Reviews, analyzes, and evaluates business systems and end user needs to ensure appropriate strategic alignment. Provides direct customer support for business applications to bank team members. Works with various business units to solve business problems by utilizing business applications and internal processes. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Primary liaison with vendors to review, coordinate and implement new application releases and patches to include but not limited to Jack Henry core systems and ancillary products utilized to conduct the day to operations of the bank. Follows a formal change management and documentation process for all changes made to systems. Participates in semi-annual business continuity testing to ensure availability of applications in case of system failure or natural disaster. Provides internal customer service to end users and business leaders to ensure deliverables exceed expectations and properly align with strategic initiatives. Assists with Vendor Due Diligence research and documentation when new solutions or products are explored to improve internal business processes. Actively maintains help desk tickets, provides thorough documentation for problem resolution of tickets, and escalates tickets to higher tier level if resolution cannot be found. Assists in implementing custom software configurations. Confers with IT staff, users, and management to establish baseline requirements for new systems or modifications as needed. Assists with the development of training materials and procedures, and/or trains users in the proper use of business systems and applications. Provides on-site and remote software support to end-users as needed. Follows and maintains knowledge of company policies and procedures. Any other duties that may be appropriate to achieve the objectives of both the department and organization. The Peoples Bank prohibits discrimination, harassment and retaliation as described in this section. The Peoples Bank will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, state or federal law. Job Posted by ApplicantPro
Company:
The Peoples Bank
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Business Systems Analyst I
Business Systems Analyst I is a Production Business Systems Analyst Job at The Peoples Bank located in Biloxi MS. Find other listings like Business Systems Analyst I by searching Oodle for Production Business Systems Analyst Jobs.
Business Systems Analyst I is a Production Business Systems Analyst Job at The Peoples Bank located in Biloxi MS. Find other listings like Business Systems Analyst I by searching Oodle for Production Business Systems Analyst Jobs.