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Energetic Shift Leaders Needed | Manager in Executive Job at Kraken in Washington DC | 7116463415

This listing was posted on ApplicantPro.

Energetic Shift Leaders Needed

Location:
Washington, DC
Description:

The Tale of Kr aken At Kraken , we live boldly and act differently. We're a crew built of dreamers that collaborate to Deliver the Unexpected every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed and part of our community. As moment makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others. Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other. Why Join Our Crew? Situated in the heart of Washington, DC, Kraken Kourts & Skate s is not your traditional tavern, it's a venue offering multiple experiences including the 2 nd largest indoor pickleball facility on the east coast, a roller-skating rink, and bar service, catering to small and large-scale events . It is a place our guests go to have a cold beer , catch up with friends, and enjoy multiple family-friendly experiences all under one roof . We live boldly and act differently. It is our collective efforts that ensure successful experiences for our patrons, company, and ourselves. Which is why we foster a welcoming and accepting work environment . From Captain to Crew we all live, breathe and hold each other accountable to the Kraken Core Values. Our success is crafted through an all-hands-on-deck approach to every task. We are dedicated to mastering the minutia in all we do and thrive as a tightly knit team with an infectious entrepreneurial spirit . We celebrate our victories together, while collectively learning and growing from our failures. Joining our crew means being part of something bigger than yourself and sharing in a vision of a successful future for Kraken and for each other. Role Description Kraken Kourts & Skate s is actively seeking Kraken Kaptains to join our crew. This role is comprise d of a combination of skills, blending hospitality, creativity, event production, and a passion for enhancing the guest experience . This role is responsible fo r representin g Kraken and our affiliated events that cater to our unique brands. Our Brand Ambassador s embody an "All Hands In" a pproach, an d are ready to assis t in various capacitie s throughout the venu e . It i s ou r goal to continually host world-class events, big and small, throughout the year. It is the role of the Brand Ambassador to provid e an unparalleled guest journey through each event. Are you ready to catch the creative winds in your sail, and help us Deliver the Unexpected ? Responsibilities Greet ing guest s as soon as they walk through the door Provid ing guests with accurate wait time estimates during busy periods Maintain ing a neat, organized front-of-house environment Showing guests to their designated area and explain ing our policies & procedures Assist ing with opening/closing tasks and side work Maintaining safety and food & food and beverage quality standards Ensure all areas of operations are being tended to Party management and control Managing online ticketing platforms for internal data tracking and an elevated guest experience Managing rental counters and efficiently administering rentals for guests Keeping guests happy and handling complaints appropriately Building rapport with our guests and vendors Brainstorming ideas to enhance the guest experience Representing the company at events M aintaining a positive image of the Kraken brand at all times Collaborating with our partners when they promote their products in our units Sharing event details provided by the marketing and operations team s to ensure our brands are advertised effectively and efficiently Putting on a remarkable show, producing Kraken branded events. Job Requirements Commitment to and alignment with the company's core values Attend huddles to gain knowledge and understanding of our various events and locations Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit Ability to operate point - of - sales systems Keen understanding that a positive guest experience is imperative to success Well-organized with ability to take and place food and beverage orders accurately. Ability to stand and/or walk for prolonged periods of time Ability to lift and carry up to 25 pounds for short periods of time Job Posted by ApplicantPro
Company:
Kraken
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Energetic Shift Leaders Needed
Energetic Shift Leaders Needed is a Executive Manager Job at Kraken located in Washington DC. Find other listings like Energetic Shift Leaders Needed by searching Oodle for Executive Manager Jobs.