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Administrative Assistant/Dispatcher
Location:
Fort Mill, SC
Description:
Administrative Assistant/Dispatcher (PART-TIME)Reports to: Office AdministratorSummaryThe Administrative Assistant/Dispatcher is someone who has great customer service skills, is energetic, hard working, well organized, and willing to learn. Must be familiar with Apple hardware and software, have a comprehension of intermediate mathematics, and have excellent grammar. You will be expected to answer phones, schedule calls, reply to both customers and industry representatives via email and telephone in a friendly and professional manner. Other duties will include dispatching service plumbers, submitting city permit applications, monitoring supply levels and ordering stock, and miscellaneous administrative work. You must have a clean DMV, be able to pass drug and background checks.• Must be able to multi-task with little direction, set priorities, be detail-oriented and self- motivated• Support the Office Administrator with data compilation reporting, Excel spreadsheets and statistical information• Maintain business continuity and flow of scheduled work• Write, edit and proofread correspondence and documents• Work as a team member on projects, assignments and tasks• Exceptional ability to problem solve and make decisions independently and prioritizework flow• Remain calm and courteous when dealing with difficult situations involving customersand employees solving issues, concerns and difficult situationsResponsibilities• Answer around 10- 20 calls per day(varying from Owner, Office Admin, GM, & Customers)• Friendly and respectful towards customers and mangers over the phone• Answer inquiries, type up estimates/bids and set- up work orders for vendors• Input, allocate and resolve job requests and work orders• Work between multiple work order software programs• Keep work orders up to date with notes and details• Maintain communication with technicians throughout the day• Billing of work orders• File uploads, downloads, and document scanning• Coordinate with Office Administrator and GMRequirements• Must be able to speak clearly and effectively• Strong written and verbal communication skills• Must be able to work in a fast pace environment, and have friendly people skills• High School Diploma/GED• Driver's License• Reliable transportation• Proficient with Microsoft and Google Drive applications• Highly organized and pays close attention to detail• Ability to work alone and with a team• Strong Problem-solving skills• Permits and Inspection experience is a plus• Demonstrated professional interpersonal relationship skills• Demonstrated strong customer service problem solving skills and decision-making• Demonstrated skills showing initiative, personal responsibility and accountability• Ability to handle multiple tasks simultaneously and maintain composure under pressurein a fast paced environment while meeting deadlines• Demonstrated speed and accuracy in the completion of tasks• Maintains a "can do" attitude• A team player who contributes and works with others accomplishing results• This is a performance based position with respect to compensationAdditional InformationAn initial 90-day probationary period at a rate of $14.00 per hour.If hired, the pay rate is $14- $15 per hour (based on experience & performance).Schedule: Hours will be Monday and Wednesday, 7:00am to 4:00pm, and Saturday 8:00am to 12:00pm. Job Posted by ApplicantPro
Company:
Presidential Plumbing
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Administrative Assistant/Dispatcher
Administrative Assistant/Dispatcher is a Clerical Administrative Assistant, Administrative Specialist, Dispatcher Job at Presidential Plumbing located in Fort Mill SC. Find other listings like Administrative Assistant/Dispatcher by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Dispatcher Jobs.
Administrative Assistant/Dispatcher is a Clerical Administrative Assistant, Administrative Specialist, Dispatcher Job at Presidential Plumbing located in Fort Mill SC. Find other listings like Administrative Assistant/Dispatcher by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Dispatcher Jobs.