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Service Advisor | Service Advisor in Job Job at Crown City Tire Auto Care in Pasadena CA | 71164751

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Service Advisor

Location:
Pasadena, CA
Description:

Crown City Tire Auto Care in Pasadena, CA is looking to hire a full-time Service Advisor to advise our customers as our auto technicians perform services and repairs. Are you a customer service rockstar? Do you have an interest in cars? Are you interested in working for a company that offers unlimited earning potential ? If so, please read on! This auto care position earns a competitive wage of $20 - $24 per hour plus commission. There is the potential to earn $70,000 - $90,000 per year ! We provide excellent benefits , including two weeks of paid time off (PTO) and health insurance with 80% paid by the company . If this sounds like the right customer service opportunity for you, apply today! ABOUT CROWN CITY TIRE AUTO CARE At our core, we are a family company with family values . We know many people look at auto repair with anxiety, so we do our best to create a safe environment for our customers. Our customers can trust that when they bring their cars to us, they will receive quality service. At Crown City Tire, our mission is to design ourselves around a culture of transparency, ease, and peace of mind. With nearly 100 years of experience serving this community, we continually work to improve ourselves to provide the best possible service to our clients and their cars. Our number one priority is to create an excellent work environment that makes our employees feel supported . Teamwork is of utmost importance to us. We believe in the importance of internal advancement and training and offer apprentice programs . We want our team to feel recognized for their hard work , and we reward them with parties to celebrate hitting goals and morning meetings to highlight our successes . Watch this short video to hear what our employees think about working here! https://youtu.be/1rjv7wR8DMY A DAY IN THE LIFE OF A SERVICE ADVISOR As a Service Advisor, you use your knowledge of cars and excellent customer service skills to ensure that each client is satisfied. You are the first point of contact for customers on the phone and in the store as you answer questions and explain services. Always an active listener, you build trusting relationships with our clients by working to understand their needs. As necessary, you schedule future appointments. If our customers have any concerns about something on their bill, you explain the charge and the reason for it. You present parts and services, prepare estimates, and communicate the process timeline. You work alongside management and other team members to create a safe and positive work environment. As you work, you prioritize maintaining a neat and organized shop. You love building relationships with our clients! QUALIFICATIONS FOR A SERVICE ADVISOR Valid driver's license High school diploma or equivalent Experience in a customer service position Automotive experience is not required but is preferred! Are you a team player? Can you build rapport with clients? Are you able to prioritize multiple tasks effectively? Do you always have a positive and professional demeanor? Are you highly organized? Do you have excellent written and verbal communication skills? If yes, you might just be perfect for this position! WORK SCHEDULE FOR A SERVICE ADVISOR This position is full-time and typically works Monday - Friday, 7:30 AM - 5:30 PM . ARE YOU READY TO JOIN OUR AUTO CARE TEAM? If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! Location: 91105 Job Posted by ApplicantPro
Company:
Crown City Tire Auto Care
Posted:
December 26 2023 on ApplicantPro
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