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Customer Care Representative
Location:
Orem, UT
Description:
Company Description: Join one of America's most successful and fastest growing pest control companies! In the last 13 years, Saela has become known for consistently delivering exceptional service to thousands of residential and commercial customers across the nation. (This is an in-office position!)What We Offer: $15 - $18 / hour Schedule: Monday - Friday, 8:00 AM to 5:00 PM No weekends! Opportunities for growth and advancement Medical, dental, and vision insurance Life insurance 401(k) A state-of-the-art workout facility with locker rooms and sauna Coca-Cola free soda machine NBA regulation-size indoor basketball court Pool table Job Description We are looking for a Customer Care Representative to join our Commercial Customer Care department! We are looking for positive and motivated individuals to join our team at our Corporate Office in Orem, UT. In this role, you will be providing support to other businesses that we provide service to; you will work with customers to resolve concerns, build relationships, upsell services and products, schedule services and answer customer questions. We want to help you enhance your strong communication skills and provide you opportunities in a growing company with upbeat culture and a growth-minded atmosphere. Responsibilities Receive inbound calls and speak with customers who desire to cancel their service Proactive QA Calls Reactivation responsibilities to reactivate customers that have previously cancelled services Make outgoing calls to customers who desire to end their service and customers who have already cancelled service In all situations, utilize principles of ownership to retain customers and assist those looking to restart Provide world-class level customer advocacy in every interaction Scheduling and routing of services Service writing of new services Re-Scheduling of missed services A/R Calls if necessary Qualifications: Customer service experience (preferred) Excelled verbal communication skills Proficient computer/typing skills Positive attitude and persistent work ethic Proven team player
Company:
Saela
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Care Representative
Customer Care Representative is a Customer Service Customer Care Representative Job at Saela located in Orem UT. Find other listings like Customer Care Representative by searching Oodle for Customer Service Customer Care Representative Jobs.
Customer Care Representative is a Customer Service Customer Care Representative Job at Saela located in Orem UT. Find other listings like Customer Care Representative by searching Oodle for Customer Service Customer Care Representative Jobs.