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Box Office Manager
Location:
Wisconsin Dells, WI
Description:
Purpose: Manage the sale of tickets to customers, both by working with customers directly and by training staff to work directly with customers. Responsible for financial reporting functions, monitoring, and reconciling data. Assist in the management of front-of-house operations during performances. Position Responsibilities: Staff and train box office reps on appropriate procedures, customer services, software, credit card processing, handling difficult situations with customers, etc. Upsell and train staff to upsell any add-ons to each show as available Handle cash, debit, and credit card transactions accurately Maintain cleanliness of the ticket booth and box office Always follow standard operating guidelines Work directly with box office software to set up all shows Run daily sales reports and reconcile with finance Stay abreast of current sales and promotions, policies regarding payment and exchanges, and security practices Together with Supervisor, establish ticketing and event control procedures to minimize risk to the organization Report damaged or non-functioning items promptly to direct supervisor. Demonstrate good judgement by escalating issues to the Managing Director when appropriate. Position Requirements: Work with integrity, ethics, and honesty. Clearly distinguishes between right and wrong. Must be able to think strategically and manage box office staff through effective leadership and clear communications. Ability to establish priorities, work independently, and proceed with objectives without supervision Willingness to work irregular and flexible hours is required Have and maintain a desire to sell Computer literacy, including experience with email, internet, and Microsoft Office; typing speed of 40 wpm minimum Knowledge of ticketing systems and point of sale systems Proficient with proper cash and credit card handling techniques Enjoy working with people and providing excellent customer service. Maintain a professional appearance Education: Undergrad degree in theater management, business, or related field Essential Functions: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands dexterously and talk and hear. The employee is occasionally required to climb and descend stairs, reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 30 pounds on their own. This position requires continuous ability to remember information and verbally communicate clearly. Acknowledgment: The employment relationship is "at will" This Job description is not a contract for employment and the employee, or the employer may terminate employment at any time, for any reason. Management reserves the right to change these duties at any time.
Company:
Legacy Entertainment Group
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Box Office Manager
Box Office Manager is a Clerical Office Manager Job at Legacy Entertainment Group located in Wisconsin Dells WI. Find other listings like Box Office Manager by searching Oodle for Clerical Office Manager Jobs.
Box Office Manager is a Clerical Office Manager Job at Legacy Entertainment Group located in Wisconsin Dells WI. Find other listings like Box Office Manager by searching Oodle for Clerical Office Manager Jobs.