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Referral Coordinator | Referral Coordinator in Customer Service Job at Carestl Health in Saint Lou1

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Referral Coordinator

Location:
Saint Louis, MO
Description:

CareSTL Health seeks a full-time Referral Coordinator to perform administrative tasks, make recommendations to people in need of services, as well as relay important information to companies and organizations. Essential Functions: Coordinates internal and external referral authorizations and tracks specialty care referral to show trends of patient's compliance/noncompliance with providers' recommendation for specialty care to ensure timely access to care of our patients to outside facilities Provide support to hospitals, public and private insurers so that referral authorization can be obtained in timely manner to ensure the best health outcome for our patients and their families Actively participates in the performance improvement committee and performs as a cohesive team member as well as communicates well with public and private insurers and hospitals Provides monthly report on status of all referrals on an ongoing basis and actively tracks patient's referral to outside agencies and maintain referral log for tracking in EMR Coordinates multiple agency services for the benefit of the client while assisting patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance) Other Duties: Establishes linkages among service providers and possesses the ability to function independently Reinforces client responsibility for independent compliance with keeping appointments Evaluates client progress in accessing appropriate medical care and other needed services Maintains and update technical knowledge and skills Qualifications: Education: High School Diploma or GED. Graduate of an accredited school of Medical Assistant (preferred). Experience: 1-2 years of experience in a community health center and/or medical office setting Other: Current CPR Certification (required). Valid registration as a Registered Medical Assistant in the State of Missouri (preferred). Must have reliable transportation. A Successful Candidate has: Knowledge of information and techniques in providing excellent patient care Knowledge of administrative and office procedures and systems such as electronic transmission via facsimile and/or internet Good computer skills including the use of office procedures and terminology Good self-motivational and organizational skills Ability to maintain confidentiality Ability to work all health center sites Understanding of the complexities of integrating services Knowledge of data management through use of IT Additional Information: Clinic hours are Monday - Friday 8 a.m. to 5 p.m. 11 paid holidays per year. Full benefits package. Public Service Loan Forgiveness. *We believe that health care is right and not a privilege. At CARESTL HEALTH we are an equal opportunity employer healthcare center. All applicants will be consider for employment without attention to race, color, sex, national origin, religion, veteran, or disability status.*
Company:
Carestl Health
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Referral Coordinator
Referral Coordinator is a Customer Service Referral Coordinator Job at Carestl Health located in Saint Louis MO. Find other listings like Referral Coordinator by searching Oodle for Customer Service Referral Coordinator Jobs.