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Guest Service Representative/Front Desk
Location:
Indianapolis, IN
Description:
Are you Friendly, Authentic, Caring and Thoughtful? If you said YES to all 4 of these than we are looking for you! Experienced, dependable team members with strong customer service skills to fill part-time positions at the Front Desk. Weekends and evening hours required. Hilton hotel front desk experience preferred. You will be directly responsible for the guest's arrival and departure experience in addition to any operational needs as it relates to the specific guest's requests, recommendations, and touches. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes services, amenities, and upsells products to the guests. Job requirements include, but are not limited to: Ensuring a positive guest experience through building relationships and responding to Guest needs. Understanding and practicing all policies and procedures as established by Lexington Management and Brand Standards. Reviewing property management system data and following proper cash handling procedures to ensure property operations and Guest accounts are accurately reflected. Fostering a culture of open communication, productive working relationships and strong Guest focus. Holiday and Vacation Pay, Travel discounts! Must have a flexible schedule, weekends included. One year of Hotel experience preferred. Job Types: Part-time Benefits: Paid Vacation Hotel Discounts
Company:
Home2suites Indianapolis Northwest
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Guest Service Representative/Front Desk
Guest Service Representative/Front Desk is a Clerical Front Desk Receptionist, Guest Service Agent Job at Home2suites Indianapolis Northwest located in Indianapolis IN. Find other listings like Guest Service Representative/Front Desk by searching Oodle for Clerical Front Desk Receptionist, Guest Service Agent Jobs.
Guest Service Representative/Front Desk is a Clerical Front Desk Receptionist, Guest Service Agent Job at Home2suites Indianapolis Northwest located in Indianapolis IN. Find other listings like Guest Service Representative/Front Desk by searching Oodle for Clerical Front Desk Receptionist, Guest Service Agent Jobs.