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Resident Assistant -- Apartments -- Student Housing - UW--GRK | Assistant in Clerical Job at Bmoc 1

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Resident Assistant -- Apartments -- Student Housing - UW--GRK

Location:
Madison, WI
Description:

Start an exciting career in Property Management with BMOC, Inc.! We are looking for a Resident Assistant (RA) to help move property operations along in support of our Property Manager and help care for apartments. An ideal candidate would provide excellent customer service and be very comfortable on the phone. Location: UW-Madison Campus Area -- Greek Housing and other properties Summary The primary function of the Community Assistant is to provide service to our residents and make sure they have a quality living experience. Additionally, you are a representative of ownership and management within the house. Duties/Responsibilities (subject to revision, reduction and/or increase): Residence Life Resolve/mediate resident(s) conflicts. Provide superior customer service and display excellent communication skills. Provide appropriate referrals for services to residents in need. Maintain effective communication with residents and parents. May be required to be on call to assist with after-hours resident issues at the house. Front Desk Answer phone calls / communication from residents/vendors, etc. Direct calls to appropriate parties. Administration Maintain confidentiality of company, client, and resident information. Risk Control Provide initial response and reporting of any emergency situations to the property contact person(s). Safety and Security Report incidents in a timely manner. Identify and report safety and security risks. Maintain a positive community environment for both residents and employees. COMPENSATION Housing is provided in exchange for daily activities, regular reporting, and for working specified hours at the front desk. If you work additional hours (beyond the initial amount specified, usually 10 per week) to help with front desk coverage, you are paid an hourly rate. Discuss with hiring manager regarding how the entire compensation package works. ABOUT BMOC BMOC is a multi-family and student housing management firm that was started in 1985 by President/CEO Bill Levy in beautiful Madison, Wisconsin. BMOC has grown and evolved over the years and now manages properties for firms across the region. BMOC Inc is looking for talented, driven, and ambitious individuals inspired to continually challenge and grow themselves as well as their colleagues and customers. We value Customer Service ; a strong dedication to the customer experience, attention and sensitivity when presented with difficult or emotional situations, and promptness and professionalism in all customer interactions. We prize Interpersonal Skills; the ability to resolve problems/conflicts with ease and secure a positive, mutually beneficial outcome by listening attentively and maintaining a collected and professional persona. We find Communication imperative to a successful team; clear, persuasive communication in any circumstance, clarity, and promptness in oral and written response, and especially a dedication to proactive transmission of needs and important updates to colleagues and customers. We insist upon strong Diversity and Inclusion; a clear and refined respect and sensitivity for cultural differences, welcoming acceptance of all customers and colleagues regardless of background, and strong dedication to a harassment-free environment, always. We encourage Growth ; a desire and willingness to always be learning new skills, growing personally and professionally, and encouraging the same in colleagues and customers. We require Ethics and Accountability in all things; dedication to your commitments and the organization's best interest, ability, and willingness to accept responsibility for mistakes, respectful treatment of all customers and colleagues, and consistency of work. Apply today and let's do great things together! BMOC Inc.
Company:
Bmoc
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Resident Assistant -- Apartments -- Student Housing - UW--GRK
Resident Assistant -- Apartments -- Student Housing - UW--GRK is a Clerical Assistant Job at Bmoc located in Madison WI. Find other listings like Resident Assistant -- Apartments -- Student Housing - UW--GRK by searching Oodle for Clerical Assistant Jobs.