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Commercial Lines Account Support Specialist | Support Worker in Customer Service Job at Foundation1

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Commercial Lines Account Support Specialist

Location:
Falls Church, VA
Description:

Job Summary Company: Foundation Insurance Group Location: Falls Church, Virginia Industry: Insurance Experience: Intermediate Job type: Full-time/Salary/Exempt Salary: Commensurate with Experience Contact: Bob Weir Work Hours: Monday-Friday; 8 am - 5 pm About Foundation Insurance Group, Inc. Foundation Insurance Group is an independent insurance agency located in Falls Church, Virginia, and Louisville, KY writing Commercial, Personal, and Life insurance business. We have been blessed with an amazing team which has allowed us to be profitable and grow at a rapid rate. Our insurance agency consistently wins awards from our carriers for production, excellence, and service. Most recently, we won the 2021 National Award for PIA's Professional Agent of the Year. We are a three-time winner of Erie's coveted Quality Agency Award, and we consistently achieve top marks for Erie's Elite. Additionally, Foundation has won awards for our contribution to serving the community. Foundation maintains a family feel environment and a strong culture is very important to us. We are a growth-oriented company and recognize that our team is our true asset. Foundation Insurance Group (FIG) Vision To set the standard of excellence in the insurance and risk management profession by serving those we encounter with distinction using God's principles as our guide. Foundation Insurance Group (FIG) Mission We want to be one of the top independent brokers in the region and the largest and most profitable Erie agent to provide greater services to our customers, better opportunities for our employees, and increase our ability to give back to the communities we serve. Purpose of position We are looking for career-seeking individuals to fully participate in helping Foundation realize its mission, align with its core values, and achieve its goals by fulfilling the roles and responsibilities as an Account Support Specialist. Job Description: The Commercial Lines Account Support Specialist (CLASS) is responsible for working with a team to ensure superior service to clients in the assigned book of business. The CLASS team consists of fellow Specialists, Producers (those writing the business), and Account Managers (those assigned to service accounts). The CLASS role directly supports Account Management. Duties include but are not limited: Issuing Certificates of Insurance accurately and in a timely manner. This is the primary role of the Account Support Specialist. Creating and sending binders, letters, and other correspondence. Processing pending cancellations, cancellations, and reinstatements. Aiding insureds with completion of audit requirements. Assisting insureds with billing questions and payment processing. Processing requests for Loss Runs. Submitting change requests to appropriate carriers. Requirements - Applicants must: Have minimum of 3 years Commercial Lines Sales Support experience (Preferred) Be ethical, professional, intelligent, personable, highly motivated, energetic, and responsible. Able to pass a criminal background check. Have or obtain a Property & Casualty insurance license (We pay for and assist you in obtaining this) Be Bilingual in Spanish/English (Preferred) Possess the following skills: Critical thinking Excellent written and verbal communication Self-starter Ability to multi-task Organization Have strong computer proficiency in Word, PowerPoint, Excel, and management systems Benefits: We offer a competitive benefit package that includes the following: A competitive salary* Health, dental, and life insurance Long & short-term disability insurance Life insurance 401k FSA Generous PTO Work on a beautiful campus *Salary commensurate with experience
Company:
Foundation Insurance Group
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Commercial Lines Account Support Specialist
Commercial Lines Account Support Specialist is a Customer Service Support Worker Job at Foundation Insurance Group located in Falls Church VA. Find other listings like Commercial Lines Account Support Specialist by searching Oodle for Customer Service Support Worker Jobs.