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HVAC Dispatcher
Location:
West Chester
Description:
Airtron Heating & Air Conditioning in Independence, KY is looking to hire a full-time HVAC Dispatcher to provide customer service and manage our appointment schedule. Are you outgoing, helpful, and organized? Would you like to advance your career with a company that offers a great work-life balance and constant opportunities for professional growth ? If so, please read on! This entry-level dispatch position earns a competitive wage of $17 to $21 per hour . We provide fantastic benefits , including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth . If this sounds like the right entry-level customer service opportunity for you, apply today! ABOUT AIRTRON HEATING & AIR CONDITIONING Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round. As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance , and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career. A DAY IN THE LIFE OF AN HVAC DISPATCHER As an HVAC Dispatcher, you are the heartbeat of our company. Clients and technicians are all funneled through you for their scheduling needs. You answer incoming phone calls and emails to schedule or reschedule appointments as well as help customers with anything else they may need. Using your excellent customer service skills and sales-oriented mindset, you build a great rapport with each client while informing them of sales promotions and available service plans. You then assign jobs to the right technicians and communicate the details of each appointment clearly and accurately. Your goal is to provide prompt, convenient service as well as to maximize our field technicians' time and mileage. In addition to your dispatch duties, you process payments, perform data entry, and complete any additional tasks that need to be done. If complaints occur, you use your customer service skills to quickly resolve the situation. You get a sense of accomplishment from helping our customers and keeping our office running smoothly! QUALIFICATIONS FOR AN HVAC DISPATCHER Basic office computer skills Strong conflict resolution skills Are you an excellent communicator, both verbally and in writing? Do you pay attention to detail and stay organized at all times? Can you manage multiple competing priorities while consistently meeting deadlines? If yes, you might just be perfect for this entry-level dispatch position! WORK SCHEDULE FOR AN HVAC DISPATCHER This dispatch position typically works Monday through Friday from 8:00 AM to 4:00 PM with some on-call shifts. We are also in the process of introducing rotating schedules for weekend coverage . ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM? If you feel that you would be right for this entry-level dispatch job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! Location: 41051
Company:
Airtron Heating & Air Conditioning
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: HVAC Dispatcher
HVAC Dispatcher is a Warehouse & Transportation Dispatcher Job at Airtron Heating & Air Conditioning located in United States. Find other listings like HVAC Dispatcher by searching Oodle for Warehouse & Transportation Dispatcher Jobs.
HVAC Dispatcher is a Warehouse & Transportation Dispatcher Job at Airtron Heating & Air Conditioning located in United States. Find other listings like HVAC Dispatcher by searching Oodle for Warehouse & Transportation Dispatcher Jobs.