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Bilingual Case Manager III
Location:
Metairie, LA
Description:
CCANO's Refugee Services Program provides holistic case management to support refugee self-sufficiency and integration to many clients a year. The Case Manager III will provide senior-level professional case management work in a comprehensive purchase-of-service and community placement programs for Immigrants eligible for and social service programs. The Case Manager III position will serve as a lead worker for less-experienced Case Managers by providing information concerning case management practices, administrative rules and regulations, community resources, vendors, and programs; or serves as a Transition Coordinator managing a caseload of persons who are exiting services and re-entering vulnerable care services. Job Duties: Manage a complex caseload consisting of all refugee services clients requiring the utilization of all community agencies serving underprivileged immigrant populations with a need for specialized case management services; Review service plans and monitor daily case management activities of refugee services program staff to ensure that clients are making progress toward self-sufficiency/goal(s); Participate with vendor in developing strategies to upgrade the quality of services Manages special projects such as the coordination and evaluation of programs and the development of new systems for the delivery of services Serve as liaison with state, federal, and community agencies Makes presentations and provides consultative services to community partnerships Serves as a resource for other Case Managers Interviews clients, their families, and other responsible individual; assists in completing the application for services; collects basic data and obtains appropriate additional information from other agencies; and participates in social services team meetings to review cases Develops, in cooperation with other staff, an Individual Support Plan for each client Attends Social Service Team meetings, as a senior member, to discuss client cases in relation to eligibility, support plans, progress, and possible modifications in the service program Arranges for clients to access services Monitors services to ensure that the terms of the authorization are being fulfilled by the vendor, check on quality of services, and review client progress Conducts client assessments on a limited basis involving the use of specialized knowledge and applications associated with a specific discipline such as social work, psychology, special education, counseling, health care, or occupational therapy Develop, maintain, and update case management systems, reporting databases, and files; maintain confidentiality of information; Maintain availability to respond to emergencies; Exercises independent judgment and initiative in making decisions related to client services; receive general supervision from Program Manager Performs other related work as assigned Can I be Successful? Do you possess the key skills which are considered essential for successful employment in this position? Key Skills: Comprehensive knowledge of case management methods, principles, and techniques. Comprehensive knowledge of immigrant and diverse populations and corresponding vendors and services available for clients. Comprehensive knowledge of interviewing methods, principles, and techniques. Intermediate knowledge of the behavioral sciences and allied disciplines involved in the evaluation, care and training of Immigration and Migration. Intermediate knowledge of statues, administrative rules, and regulations relating to program operation. Ability to manage a caseload of clients with trauma induced behavioral patterns, keep support plans current, and maintain accurate records. Ability to develop a logical, feasible, and practical support plan for clients that will result in a proper self-sufficiency strategy. Ability to collect analyze information to make decisions concerning a client's support plan. Ability to evaluate the progress of clients and the quality of their services programs. Ability to evaluate community resources and client needs to make recommendations concerning the development of new services or modification of existing services. Ability to communicate effectively. Do I qualify? Qualifications: A Bachelor's or higher level degree from an accredited college or university B achelor's degree in Social Work or MSW or Master's degree in a related field preferred; Two or more years of professional experience as a member of an inter-disciplinary team assessing, developing, or implementing Individual Support Plans for specialized underprivileged population groups and/or Immigrant populations Two years of related experience required as well as prior supervisory experience preferred, particularly in the areas of developing effective case plans, case management problem solving, values, attitudes and practices of case management, and monitoring case managers' performance; Bi-lingual (English-Spanish) candidates highly preferred. Proficiency in Arabic, Haitian-Creole, Burmese, or other languages valued; Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families; Ability to react to change productively and handle other essential tasks as assigned; Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships; Strong management and organizational skills, and ability to work across all levels of management and staff; Proficiency in Microsoft Office Suite preferred. Facility with database use required; Facility with database use required. Job Status: Full-time (Exempt) Application Deadline: Hiring Immediately. To apply, please do so online at http://www.ccano.org/employment/ or email resume to XXXX@ccano.org
Company:
Catholic Charities Archdiocese Of New Orleans
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Bilingual Case Manager III
Bilingual Case Manager III is a Social Services Case Manager Job at Catholic Charities Archdiocese of New Orleans located in Metairie LA. Find other listings like Bilingual Case Manager III by searching Oodle for Social Services Case Manager Jobs.
Bilingual Case Manager III is a Social Services Case Manager Job at Catholic Charities Archdiocese of New Orleans located in Metairie LA. Find other listings like Bilingual Case Manager III by searching Oodle for Social Services Case Manager Jobs.