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Street Outreach Operations Coordinator
Location:
Minneapolis, MN
Description:
CAREER OPPORTUNITY Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right. Agate Housing and Services values are: Integrity: Consistently doing the right thing even if it isn't the popular thing. Equity : Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger. Humanity : Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger. Creativity : Responding to the needs of the community with innovative and unique solutions. Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including; medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match. POSITION DESCRIPTION & OVERVIEW Title : Street Outreach Operations Coordinator Reports To : Street Outreach Program Manager Schedule : Mon-Fri, 8am-4pm, Daytime Flexible Compensation : $21.85-$22.85/Hour depending on qualifications Job Classification : Hourly, Non-exempt, 40 Hours/Week Union Representation : Represented by AFSCME Local 999 The Street Outreach Operations Coordinator will provide professional administration and operational support to the Street Outreach program to further the mission, vision and values of St. Stephen's Human Services. The Coordinator will be responsible for coordinating operational functions with key staff and vendors and securing and maintaining program supplies and services to ensure the Street Outreach program operates efficiently. Key functions of this position include managing inventory of distributed items, vehicle maintenance, supporting outreach through data tracking and data training, managing community calls, tracking sheltering locations, and monitoring outreach schedules to comply with strategic objectives. This includes monitoring and tracking data inputs required to develop comprehensive outreach strategies throughout Hennepin County and providing dispatch support. This position will play a primary role in supporting Point in Time counts within Hennepin County. Finally, this position will perform street outreach on a limited basis and may include participating in community education and related opportunities. PRIMARY DUTIES AND EXPECTATIONS Coordinate Hennepin County wide, bi-annual, point in time and Wilder unsheltered surveys (every three years) with support of supervisor by developing and maintaining strong relationships with volunteers, volunteer coordinator, and key partners to ensure accurate and efficient counting of unsheltered individuals. Oversee supply orders and donations by monitoring inventory, placing supply orders and coordinating delivery of supplies and/or transitioning supplies directly to needed spaces, including vehicles and drop-in space. Develop and maintain data and tracking methods used by Street Outreach to support onboarding new staff and ensure data inputs are accurate and timely. Manage incoming community line calls, tracking to ensure they are appropriately responded to, and provide dispatch support as needed. Manage service contracts and equipment purchase negotiations with vendors in partnership with the Director of Finance and Technology & Safety Coordinator. Manage inventory of basic needs items for program participants. Ensure needed items are ordered and delivered to appropriate location. Coordinate donation requests with development department staff to supplement purchased items and meet the daily and seasonal needs of program participants. Develop and maintain relationships with donors and community partners to ensure adequate program supplies. Work as part of a team including attending regular staff meetings. Support supervisors in launching new programs. Other duties as assigned. PHYSICAL REQUIREMENTS FOR THIS POSITION Medium work - Mostly standing with some sitting. Occasionally exerting up to 50 pounds of force; frequent use of stairs and exerting up to 20 pounds of force. REQUIRED QUALIFICATIONS Successful applicants will embrace the following perspectives: Commitment to St. Stephen's values and mission of ending homelessness. Commitment to working towards an anti-racist culture both within St. Stephen's and the broader community. Holds the belief that every household can achieve housing stability. Understands that homelessness is primarily the result of policy decisions beyond the control of the people we serve. Commitment to harm reduction and housing first philosophies. Successful applicants will have the following skills and abilities: Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion. Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches. Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers. Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following: Personal experience with homelessness; Experience working, interning, or volunteering with people experiencing homelessness; An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies. We encourage applicants with lived experience to apply. However, if you have received services from Agate Housing and Services within the last two years this will make you ineligible for employment. PREFERED QUALIFICATIONS Facilities management experience Project management certificate Bilingual skills relevant to the individuals we serve (Spanish, Oromo, Somali, Amharic) Experience managing data and developing tracking systems Experience with street outreach for person's experiencing homelessness Working knowledge of the geography of Hennepin County Experience working in settings with all genders. AGENCY COVID-19 REQUIREMENTS Agate Housing and Services maintains a COVID-19 preparedness plan that mitigates the transmission and spread of COVID-19. Programs also maintain practices to ensure the safety of staff, clients, residents, and community members. With that, Agate Housing and Services is requiring all new employees, volunteers, interns to show proof of full vaccination upon onboarding. Further questions regarding our COVID-19 policy can be directed to Human Resources at XXXX@agatemn.org REFERRAL BONUS PROGRAM Do you know someone who you think would be a good fit for a position at our organization? Please refer them! Agate Housing and Services offers a $250 bonus to employees who refer qualified candidates for current openings. To be eligible for rewards, candidates must be hired as permanent full or part-time employees (this excludes on-call, employees, temporary employees, interns or contract workers). When applying for the position, candidates must clearly state the name of the current employee that referred them. The referral bonus will be paid out within one month of the candidate's six (6) month anniversary. There is no cap on the number of referral bonuses an employee can receive! HOW TO SUBMIT YOUR EMPLOYMENT APPLICATION Visit agatemn.isolvedhire.com and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your resume and cover letter . If you have previously created an account to apply for a position at Agate Housing and Services, log in to your account before attempting to apply for another position. Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please. Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping the future of our agency. Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.
Company:
Agate Housing And Services
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Street Outreach Operations Coordinator
Street Outreach Operations Coordinator is a Production Operations Coordinator Job at Agate Housing and Services located in Minneapolis MN. Find other listings like Street Outreach Operations Coordinator by searching Oodle for Production Operations Coordinator Jobs.
Street Outreach Operations Coordinator is a Production Operations Coordinator Job at Agate Housing and Services located in Minneapolis MN. Find other listings like Street Outreach Operations Coordinator by searching Oodle for Production Operations Coordinator Jobs.