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Technician II, Collections | Collections Specialist in Accounting & Finance Job at American Re1

Praneeth Patlola

This listing was posted on Willhire.

Technician II, Collections

Location:
Columbus
Description:

Job Profile SummaryConduct donor health history screening to determine eligibility and complete donor phlebotomy procedures. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. May drive blood collection vehicles to transport required supplies, equipment, blood products and staff to and from mobile sites. May load and unload trucks and other vehicles. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations."Job Description Responsibilities1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicles. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. CO4707 Technician ll Collections.docx 2 Total Rewards – TR ver. 01/16 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks.
Education/experience:
1 To 2 Years
Company:
American Red Cross
Industry:
Other
Posted:
January 1 on Willhire
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More About this Listing: Technician II, Collections
Technician II, Collections is a Accounting & Finance Collections Specialist Job at American Red Cross located in United States. Find other listings like Technician II, Collections by searching Oodle for Accounting & Finance Collections Specialist Jobs.