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Customer Service Advisor
Location:
Wellingborough
Description:
Customer Service Advisor Location: Wellingborough Salary: A GBP 24,024 per annum from 1 st January 2024 Hours: 37.5 hours per week, Monday to Friday plus one in four Saturdays (8.30am : 12.30pm) Vizion is the UKs largest repair network. Founded in 2009, it has been at the forefront of driving positive change across the industry. The company are looking to recruit a Customer Service Advisor to join the team. The Role To provide professional administrative support within the Claims Team and to company Management/ Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLAs are maintained and adhered to. Role Requirements First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem: solving skills Good decision maker Commitment to providing a first: class service to customers and repairers Customer focused Good knowledge of Microsoft Office Benefits 21 days annual leave + bank holidays Holiday purchase scheme Additional birthday holiday day Employee benefits Scheme, including counselling service and 24/7 GP service. Free food days Free parking Close to shops and amenities If you feel you are a suitable candidate and would like to work for this award: winning company,. Visit ListedBuy for more information.
Posted:
January 1 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Jobs.