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Front of House Coordinator | Front of House Coordinator in Other Art & Media Job Job at City o1

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Front of House Coordinator

Location:
Mississauga
Description:

Req ID: 24522 Vacancy Type: Part-Time Number of Positions: 4 Closing Date: 01/09/2024 Job Summary Under the direction of the Supervisor, Front of House, the successful applicant will be responsible for working onsite at large-scale events managing the Front of House team at the City’s premier venues, while providing exceptional customer service in a safe and comfortable environment. Duties and Responsibilities Act as a main point of contact for Front of House Operations during events, including supervising and motivating the Front of House team (up to 50 staff and volunteers on event day). Oversee the Front of house operations during events (set up and operation of ticket scanners and two-way radios), monitor ingress and egress of events to ensure safety of staff and patrons. Staff Deployment Assist in the training, mentoring and development of the part-time Front of House team. Work cross departmentally with various teams to ensure the successful execution of events Create event reports to document all event details and issues Provide excellent customer service at all times to event organizers, guests and team members. Act as a brand ambassador for the City of Mississauga venues Ensure cleanliness of the Front of house public areas Respond to public inquiries and complaints while onsite. Resolve all Front of House issues in a timely and pleasant manner. Work closely with the Front of House team to ensure the Front of House is a safe environment by reporting all deficiencies encountered. Understand, apply and adhere to City of Mississauga policies and procedures for patrons and staff. Perform other duties as required. Must be available to work weekdays, evenings, weekends and holidays. Skills and Qualifications Must be 18 years of age or older Strong organizational and interpersonal skills Ability to prioritize and attention to detail Previous supervisory experience working in an entertainment venue is an asset Ability to multi-task diverse challenges. Visit ListedBuy for more information.
Company:
City Of Mississauga
Posted:
January 4 on ListedBuy
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