This listing was posted on ListedBuy.
Customer Service Advisor
Location:
Doncaster
Description:
Customer Service Advisor Salary : A GBP 23K : A GBP 25K depending on experience Office based : Doncaster DN6 7FB Full time, Permanent Role Overview To portray and maintain a professional, attentive, helpful service to the client database. To deliver a positive experience on all contacts made. To represent the Company in a polite, efficient manner at all times. Responsible for the account management of their allocated customer portfolio. Duties and Responsibilities Dealing with all queries over email and telephone. Process faxed orders and Email orders. Process Transfer orders, adding on relevant supplier information and order requests. Check customer orders received electronically, meet set deadlines. Advise and help customers with out of stock situations. Maintain a back order report, releasing immediately on receipt of stock from suppliers. Filing, matching of paperwork and end of month archiving. Splitting and scanning of all paperwork. Raise Purchase Credit Requests when necessary. (PCR) Control and respond to all insurance claims. Dealing with claims of short/damaged goods. Arrange and process through any returns. Liaise with all departments to conclude any irrelevant investigations. Complete and investigate all Q Plus relevant actions. (Quality Management System) Produce any necessary reports when requested by other departments Hospitality for all visiting guests Adhere to Health and Safety guidelines in place To be flexible in working sufficient hours to ensure the needs of the Company are met. The above is not an exhaustive list of duties and you will be expected to perform different tasks as directed by your changing role within the organisation and the overall business objectives of the company. Person Specification Essential Pleasant disposition. Excellent telephone manner. Good analytical skills Computer literacy in all MS office and in house order system (Full training will be given) Good communication. Visit ListedBuy for more information.
Posted:
January 4 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.