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Senior Tenancy and Leasehold Manager
Location:
Coatham Mundeville
Description:
Senior Tenancy and Leasehold Manager Camden, London Permanent Full time hybrid – 37 hours £45,000 per annum We have the fantastic opportunity for the right candidate to join our team based in Camden, London, as a Senior Tenancy and Leasehold Manager. Senior Tenancy and Leasehold Manager Camden, London Permanent Full time hybrid – 37 hours £45,000 per annum We have the fantastic opportunity for the right candidate to join our team based in Camden, London, as a Senior Tenancy and Leasehold Manager. This is a permanent, full time position, with a hybrid working approach – 3 days in the office and 2 working from home. The Senior Tenancy and Leasehold Manager position will involve direct line management to a team of patch based Housing Officers, as well as dealing with complex queries, and conducting home visits and site visits where necessary. Requirements Previous experience in a similar role within social housing Previous experience of managing a team Understanding and knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners’ management Ability to resolve residents’ queries for both homeowners and tenants Ability to deal with complex queries and challenging individuals in a constructive and effective way Have excellent customer care and communication skills both oral and written Ability to build excellent relationships across the business with all relevant stakeholders Be IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems Be self-motivated, assertive and confident Role Expectations Managing 5 patch based Housing officers in the Resident Management team Being responsible for dealing with any queries from residents on a particular neighbourhood area from all leaseholders, shared owners and social tenants that are too complex to handle in the Customer Service Centre Assessing and resolving a wide range of complex enquiries in accordance with established. Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
January 5 on ListedBuy
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More About this Listing: Senior Tenancy and Leasehold Manager
Senior Tenancy and Leasehold Manager is a Executive Manager Job at Service Care Solutions located in United States. Find other listings like Senior Tenancy and Leasehold Manager by searching Oodle for Executive Manager Jobs.
Senior Tenancy and Leasehold Manager is a Executive Manager Job at Service Care Solutions located in United States. Find other listings like Senior Tenancy and Leasehold Manager by searching Oodle for Executive Manager Jobs.