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Hotel Front Desk Clerk
Location:
Mesa, AZ
Description:
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Handle customer complaints as necessary• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Connect with the housekeeping department to ensure guest accommodations are ready Qualifications: • Has experience answering telephone calls and troubleshooting stressful situations• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills• Has previous experience or working knowledge of Microsoft Office and reservation management systems• At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred• Must have graduated high school, received a GED or equivalent Compensation: $30,000 - $32,000 About Company: Our signature Count on Me service culture encourages each team member to be responsive, be respectful, and deliver great experiences to our guests, partners, and communities. OUR CORE VALUES Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.Caring: We never underestimate the power of compassion. We generously give our time, attention, and action.Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.
Company:
La Quinta Inn & Suites , Mesa West
Posted:
January 15 on WizeHire
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More About this Listing: Hotel Front Desk Clerk
Hotel Front Desk Clerk is a Clerical Front Desk Clerk, Front Desk Receptionist Job at La Quinta Inn & Suites , Mesa West located in Mesa AZ. Find other listings like Hotel Front Desk Clerk by searching Oodle for Clerical Front Desk Clerk, Front Desk Receptionist Jobs.
Hotel Front Desk Clerk is a Clerical Front Desk Clerk, Front Desk Receptionist Job at La Quinta Inn & Suites , Mesa West located in Mesa AZ. Find other listings like Hotel Front Desk Clerk by searching Oodle for Clerical Front Desk Clerk, Front Desk Receptionist Jobs.