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Customer Account Coordinator
Location:
Coatham Mundeville
Description:
The Customer Service Coordinator will be part of the commercial team which includes sales, purchasing and product design, with the main responsibility of processing customer orders through the business. They will work directly with customers (both internal and external), processing enquiries, quotations, purchase orders and providing updates, as well as forming a part of the production planning team. Clear communication is key, liaising with the purchasing, product design and production teams on a daily basis, to ensure customer needs are met. Salary GBP24000 day hours 8:4pm monday to friday Tasks and Responsibilities Processing and responding to customer enquiries, RFQs, purchase orders and any other customer related correspondence From time: to: time relaying and responding to minor technical questions from customers Discussing and scheduling new and existing customer orders with Production Controller and planning team on a daily, providing prompt feedback to the customer with order acknowledgement or updates Supporting and maintaining customer relationships, promoting a positive representation of the company Liaising with other departments within the company as required to satisfy customer needs (e. g. Technical, Production, Quality) Following up quotations with customers as required by the Business Development Manager Working closely with Purchasing and Planning Administrator, to ensure cross: functionality Assist in the development and introduction of new processes and procedures in line with the business continuous improvement philosophy General office responsibilities as required Education and Experience Minimum GCSE Grade C in Maths and English (or equivalent) Extensive experience is required within a similar customer service role Experience of computer use with knowledge of Microsoft Office applications (e. g. Outlook, Excel, etc. ) Competencies Good verbal and written communication skills strongly required Ability to operate independently. Visit ListedBuy for more information.
Posted:
January 19 on ListedBuy
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More About this Listing: Customer Account Coordinator
Customer Account Coordinator is a Other Art & Media Jobs Account Coordinator Job located in United States. Find other listings like Customer Account Coordinator by searching Oodle for Other Art & Media Jobs Account Coordinator Jobs.
Customer Account Coordinator is a Other Art & Media Jobs Account Coordinator Job located in United States. Find other listings like Customer Account Coordinator by searching Oodle for Other Art & Media Jobs Account Coordinator Jobs.