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Scheduling Coordinator
Location:
Maple Grove, MN
Description:
We are looking for a Scheduling Coordinator to join our team at BrightStar Care of Maple Grove & Andover! Our Scheduling Coordinator helps communicate schedules and information between our clients and care team professionals, building schedules, confirming changes, and overseeing field staff performance and reliability. They help with day-to-day office operations of our home care agency, including but not limited to: answering the phones, taking intake calls, filling open shifts and call-offs, uploading documents to client or employee files, supervising field staff administratively, and communicating with our nursing team. This position will be in-office during our office hours Monday thru Friday. Are you looking for a home care job where you can make a difference in people's lives? Do you want to work for a home care agency that truly cares about you? Here is where you can shine. Come work for us and see how BrightStar Care of Maple Grove & Andover employees uphold A Higher Standard. What We Offer: 401(k) with match Employee Referral Bonus Paid Time Off Weekly Pay with Direct Deposit We promote from within Every BrightStar Care location is independently owned and operated Responsibilities Customer/client care - effectively manages the customer care procedures and serves as point of contact for client/customer relations. Scheduling and care coverage - supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime. Communicate schedules and changes to clients. Assists with the intake of new clients and informs potential clients of our services. Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client's care. Supervises, educates and coaches other field personnel, as directed by the Director of Nursing. Share responsibility of the on-call phone rotation on nights/weekends for questions from field staff and clients. Requirements High School Diploma required. Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint). Flexibility and good time management skills. Scheduling experience preferred. Excellent organization, planning, and project management skills. Strong customer services and communication skills - verbal and written. Valid driver's license; valid state required proof of auto insurance. Transportation to meet the needs of position and scope of job responsibilities. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Company:
Brightstar Care Of Maple Grove & Andover
Posted:
January 25 on ApplicantList
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More About this Listing: Scheduling Coordinator
Scheduling Coordinator is a Clerical Scheduler Job at Brightstar Care of Maple Grove & Andover located in Maple Grove MN. Find other listings like Scheduling Coordinator by searching Oodle for Clerical Scheduler Jobs.
Scheduling Coordinator is a Clerical Scheduler Job at Brightstar Care of Maple Grove & Andover located in Maple Grove MN. Find other listings like Scheduling Coordinator by searching Oodle for Clerical Scheduler Jobs.