Key Account Manager (German-speaking)

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Key Account Manager (German-speaking)

Location:

London

Description:

Job Purpose The Key Account Manager is a customer facing ambassador of Cendyn who works with hotels and hotel groups that are existing customers in all terms of commercial relationships and strategic account development. The Key Account Manager consults the customers on their distribution, revenue management, client relationship, loyalty, corporate sales, web and digital marketing strategies to help them driving targeted business to their properties. By being responsible to drive more revenues to the hotels and to sell new products to existing customers, the Key Account Manager is essential for Cendyn to reach the planned revenue targets. The Key Account Manager works closely with the Customer Success Management, Product and with the Sales team within the region. The role requires cooperation with Support, Demand Sales and other Cendyn teams and employees worldwide. The role does not provide day-to-day support functions but is also meant to provide clients with the advisory services they need to best configure their technology to improve their operational efficiency while maximizing customers’ potential to generate attractive Return on Investment (ROI) for every room they manage and sell. Maintain recurring communications with existing clients as set forth by the EVP Sales & Account Management through online meetings, telephone calls, personal meetings and emails in order to maximize client satisfaction. Responsible for renewing client contracts long term and brickwalling the to the competition, sell additional and new products to the designated customer base. Responsible for creation, maintenance and delivery of sales pipeline, upselling products and services or selling new products into the current customer base as well as expanding the current customer base through extraordinary service that encourage customers to purchase Cendyn technology as our customers themselves grow. Carry out regular analysis of designated client results and. Visit ListedBuy for more information.

Company:

Cendyn

Posted:

February 9 on ListedBuy

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Key Account Manager (German-speaking)

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