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German Speaking Automotive Specialist
Location:
Coatham Mundeville
Description:
German / English Speaking Contact Centre Consultant Location: Docklands, London Basic Salary: £13 per hour Hours of work: 40 hours per week Shifts between Monday – Friday between 7.00am – 5. German / English Speaking Contact Centre Consultant Location: Docklands, London Basic Salary: £13 per hour Hours of work: 40 hours per week Shifts between Monday – Friday between 7.00am – 5.00pm Must have experience in the automotive industry Our client is looking to recruit an individual to help them launch their Electric Vehicle in Europe to become as big, and even better than the likes of Tesla in the EV car market. As a Contact Centre Consultant, you role will be to supply best in class customer service to the customer of this exciting new EV car brand. You will be liaising with the German market so German verbal and written communication skills is essential. Main Responsibilities: Incoming and outgoing calls Professional emails and chats General information requests: basic questions regarding dealerships location, cars, options, warranty etc. Simple complaints : complaints up to a certain level of complexity, no complaints with legal or financial impact Technical queries related to the vehicle GPS, Bluetooth, smartphone connection, and online account for those who are already part of our client base reset password, connection not working…Test drive outgoing calls: in order to organise a test drive for customer or prospect who has shown an interest via our client website or at the dealership Update relevant databases, and customer records. Relevant Skills/Experience required for the role: Fluent in German and English Excellent telephone manner Excellent literacy and numeracy Excellent customer service Industry knowledge desirable Relationship management and communication skills desirable Influencing skills and tenacity essential Experience in a customer service role within the automotive industry preferable Electric Vehicles. In return our client. Visit ListedBuy for more information.
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More About this Listing: German Speaking Automotive Specialist
German Speaking Automotive Specialist is a Human Resource German Speaking Automotive Job at The Works Staffing Solutions located in United States. Find other listings like German Speaking Automotive Specialist by searching Oodle for Human Resource German Speaking Automotive Jobs.
German Speaking Automotive Specialist is a Human Resource German Speaking Automotive Job at The Works Staffing Solutions located in United States. Find other listings like German Speaking Automotive Specialist by searching Oodle for Human Resource German Speaking Automotive Jobs.