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Payroll Specialist
Location:
Coatham Mundeville
Description:
Organizations across the globe rely on One Source Virtual for Workday services, support, optimization, and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations, then scales with them as they grow. To date, One Source Virtual offers HR outsourcing, IT outsourcing, application optimization, and consulting services to 500+ customers that represent more than 35 percent of Workday's customer base. Candidate's must reside in Northern Ireland Position Summary/Objective The Payroll Specialist I's primary responsibilities include full service payroll processing for the high level managed payroll customers, customer interaction to solve and/or triage customer initiated inquiries via the One Source ticketing system, roles and final settlement activities in an outsourcing environment. The Managed Payroll Specialist must be a payroll expert and a client advocate with an ability to think " outside the box" to problem solve for the client. This role is for a skilled payroll professional who is dedicated to providing a superior customer-facing experience. Essential Functions/Duties/Responsibilities Provides outstanding payroll services support Monitor tickets daily to ensure Service Level Agreements and high class client satisfaction levels are being met Manage the timely resolution of customer issues including handling customer escalations, perform and document Root Cause Analysis and implement remedial procedures to close gaps identified Frequent direct customer contact - initiate and maintain client relationships Create and maintain standard operating procedures for the managed payroll clients Attend scheduled weekly, monthly and quarterly client calls and new client transition introduction meetings Provide training to newly implemented clients on Workday and OSV Payroll Processing Assist with configuration of pay components and reports necessary for use by the client Assist with testing. Visit ListedBuy for more information.
Company:
Onesource Virtual
Posted:
February 16 on ListedBuy
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More About this Listing: Payroll Specialist
Payroll Specialist is a Accounting & Finance Payroll Specialist Job at Onesource Virtual located in United States. Find other listings like Payroll Specialist by searching Oodle for Accounting & Finance Payroll Specialist Jobs.
Payroll Specialist is a Accounting & Finance Payroll Specialist Job at Onesource Virtual located in United States. Find other listings like Payroll Specialist by searching Oodle for Accounting & Finance Payroll Specialist Jobs.