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Customer Service Advisor
Location:
Coatham Mundeville
Description:
Join Our Team as a Customer Service Advisor Are you ready to embark on an exciting journey with one of the UKs leading packaging companies? We are thrilled to announce a fantastic opportunity for a dynamic individual to join us as a Customer Service Advisor. Based in our vibrant Head Office in East Barnet, this full: time, office: based role promises a stimulating environment where you can thrive and grow as part of our expanding European operations. About Us: Excellence is at the heart of everything we do. As pioneers in the packaging industry, we pride ourselves on delivering top: tier solutions while fostering a culture of innovation and growth. Join our team and become a vital part of our success story. The Role: As a Customer Service Advisor, youll be at the forefront of ensuring unparalleled customer satisfaction. Your role will involve: Efficiently handling customer enquiries and orders with precision and care Building strong rapport with customers to guarantee a 100 satisfaction rate Managing purchase orders and sample requests seamlessly Identifying opportunities for upselling and cross: selling our products and services Maintaining accurate customer records in our CRM system Proactively addressing customer concerns, including exchanges and refunds Collaborating closely with the Customer Service Manager and the team to achieve corporate targets and uphold service excellence Key Responsibilities: Championing our commitment to exceptional customer service Developing and nurturing long: term relationships with clients Responding promptly to online customer reviews to maintain our stellar reputation Embracing our company culture, strategies, and policies Required Skills and Experience: Essential: Previous experience in a customer service role Proficiency in phone contact handling and active listening Understanding of the fundamentals of excellent customer service Desirable: Relevant qualifications or degree Commercial awareness and experience. Visit ListedBuy for more information.
Posted:
February 24 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.