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Customer Service Advisor
Location:
Coatham Mundeville
Description:
Customer Service Advisor Location: Poole, Dorset Salary: £23,360 per annum + monthly bonus Hours: Monday – Thursday 8.00am – 5.00pm Friday 8.00am – 4.00pm We are recruiting for a Customer Service Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset. Customer Service Advisor Location: Poole, Dorset Salary: £23,360 per annum + monthly bonus Hours: Monday – Thursday 8.00am – 5.00pm Friday 8.00am – 4.00pm We are recruiting for a Customer Service Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset. Own transport is preferred as this role will initially work in Christchurch and transfer to Poole later in the year. If you currently perform well in a busy, friendly team where you all collaborate to deliver the best possible outcome for your customers then this could be a great opportunity for you. Duties and Responsibilities include: Managing key customer accounts within the brands businesses. Build strong working relationships with clients. Answer expected level of incoming calls and handle customer enquires methodically and professionally. Cross selling products and promotions. Process customer purchase orders through the systems with accuracy and attention to detail. Proactively call customers to offer alternatives to out of stock products and resolve any low-level technical queries. Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time Recording details of all enquiries onto the Customer Services database and responding to product enquires and complaints Solve customer queries and complaints as they arise, delivering great service levels Build relationships across the business to ensure the customer journey is seamless and the Sales, Warehouse and Customer Service departments are always working together Experience and Knowledge: A minimum of 12 months experience in a fast-paced customer service environment. Visit ListedBuy for more information.
Company:
The Works Staffing Solutions
Posted:
February 26 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at The Works Staffing Solutions located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at The Works Staffing Solutions located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.