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Principle Client Delivery Manager
Location:
Feltham
Description:
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose: driven and future: focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now SAP Enterprise Cloud Services (ECS) organization is responsible for providing cloud hosted infrastructure, technical and application managed services to our SAP private cloud customers. The Principal Client Delivery Manager is the main customer: facing representative of SAP Enterprise Cloud Services (ECS) organizationensuring full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle. What you'll do As Principal Client Delivery Manager you will be responsible for the following tasks: : Own and grow the client engagement for SAP Enterprise Cloud Services and act as the voice of the client within SAP. Accountable for entire SAP Enterprise Cloud Services (ECS) engagement, lead the engagement with supporting Enterprise Cloud Services (ECS) functions and roles to deliver as per contract scope and in line with customer expectations. Setup proactive service plan and conduct regular service review meetings with clients (operational and strategic topics). Act as an (de: )escalation point for delivery: related topics (Incidents, Service Requests and other customer requirements). Ensure seamless alignment across multiple Enterprise Cloud Services (ECS) and other SAP internal and external stakeholders. Oversee client onboarding activities, upgrade/migration projects, and other service delivery initiatives. Support commercial change request management in. Visit ListedBuy for more information.
Posted:
February 28 on ListedBuy
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Principle Client Delivery Manager is a Other Art & Media Jobs Delivery Manager Job located in United States. Find other listings like Principle Client Delivery Manager by searching Oodle for Other Art & Media Jobs Delivery Manager Jobs.