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Customer Service Advisor
Location:
Bedford
Description:
Customer Service Advisor (Coordinator/Scheduler/Planner/Controller) Bedford A GBP 23,275 + Pension + 25 Days Holiday + Bank Holidays + 8 Employer Pension + 4 Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan 37.5 hours, Monday to Thursday 8.45am to 5.30pm and Friday 8.45am to 4.15pm Customer Service Advisor available in a professional and people focused business. The role will suit those looking for a busy role in a friendly and team based environment offering excellent training. for the Customer Service Advisor role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Those who have some experience planning, scheduling or coordinating engineers will be suited although this is not essential as full training on the companys products and systems will be provided. Youll be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of prestigious clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The company are professional and people orientated creating an excellent team based culture. The company dont cut corners and look after their staff. The Customer Service Advisor Role: Planning and rescheduling of maintenance and monitoring/reporting on breakdowns and remedial visits and contract performance. Liaise with regional technical management in highlighting performance issues concerning the regions engineers. Working closely with the planning software to arrange the engineers call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports and logging into the company planning system. The Person required for the Customer Service Advisor: Administration experienceAttention to detailExcellent. Visit ListedBuy for more information.
Posted:
February 29 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.