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Customer Support Advisor
Location:
Sheffield
Description:
Customer Support Advisor Sheffield, South Yorkshire, United Kingdom (Office, Hybrid and Remote Working positions available) Salary: £22,000 - £23,500Hours: Full-time (37 hrs) & Part-time (min 3 days/week)Start date: 8th or 15th April 2024 Feeling burnt out by the call centre grind? Do you thrive on helping customers but dread the pressure of sales quotas? Do you want to ditch the shift work in favour of regular office hours and a better work-life balance? We understand. Being a Uni Homes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work meaning you can flex between our state-of-the-art Sheffield city centre office (with free breakfast and Friday drinks at 4.30! ) and the comfort of your own home office. We’re looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of Uni Homes, providing exceptional support to students through phone, email, and messaging. You'll become a problem-solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle-free experience for students, proactively addressing their needs, and aiming for first-contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non-sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. What you’ll do: Own customer queries, aiming for first-contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with. Visit ListedBuy for more information.
Company:
Unihomes
Posted:
March 2 on ListedBuy
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More About this Listing: Customer Support Advisor
Customer Support Advisor is a Customer Service Customer Support Specialist Job at Unihomes located in United States. Find other listings like Customer Support Advisor by searching Oodle for Customer Service Customer Support Specialist Jobs.
Customer Support Advisor is a Customer Service Customer Support Specialist Job at Unihomes located in United States. Find other listings like Customer Support Advisor by searching Oodle for Customer Service Customer Support Specialist Jobs.