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Customer Service Advisor | Customer Service Advisor, Customer Service Representative in Customer S1

This listing was posted on ListedBuy.

Customer Service Advisor

Location:
Coatham Mundeville
Description:

We have great opportunities for FTC Customer Service Advisors at a global Financial Services Organisation with this Monday to Friday 9:5 role, no weekend working They will invest in your training from day one and give you all the motivation and support you need working in friendly, inclusive teams. Along with a starting salary of GBP 21,767 per annum pro rata, you will also get 28 days holiday pro rata plus Bank Holidays, a generous pension scheme, life assurance, eye care vouchers, discounts at a huge range of high street stores, 24/7 employee assistance programme, volunteer days, critical illness cover, gym membership scheme, full training, plus many more These roles will also be ideal for recent graduates with an interest in gaining financial services experience. What's the best thing about working here. A great working culture and environment : People love working here, the culture is inclusive, supportive, and collaborative with clear values and behaviours. They have recognition and reward initiatives and a fun down: to: earth buzz and energy in their city centre experience centre. The Team also love fundraising for the community supporting local charities and have many social events to get involved with. As a Customer Service Advisor, your responsibilities will include: : Be the first point of contact to discuss any questions about their pension scheme. : Taking inbound telephone calls. : Dealing with a range of queries from updating details to asking for account information and actioning a payment or providing more detailed information. : Supporting with questions, issues, feedback, and general queries. : Helping to identify customers who are vulnerable and bereaved and establish how to support them. : Completing administrative tasks relating to the customer enquiries. : Working to financial regulatory policies and procedures. We are looking for Customer Service Advisors who have the following skills and experiences: : Some previous. Visit ListedBuy for more information.
Posted:
March 6 on ListedBuy
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