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Field Service Manager (IT Hardware)
Location:
Manchester
Description:
ROLE : Field Service Manager : North (Must be living close to Greater Manchester) PACKAGE : GBP47,250 + vehicle + pension + 25 days leave + sick pay etc Our client, an established technology provider, are currently seeking an experienced Field Service Manager to support a team of 16 FSEs who cover an extensive range of products including but not limited to, weighing scales, printers, hand scanners and food slicers, within a number of leading supermarket retailers. Primary duties and responsibilities: Line management of the field service engineering team (North). Ensure the area is adequately resourced in line with the annual budget. Taking responsibility for resource planning, recruitment and selection in collaboration with the Heads of Operations and HR. Manage the on: boarding of all new hires in collaboration with the Head of HR and the Field Services Training Manager. Manage engineer performance through regular communication, field visits, performance reviews and area meetings. In conjunction with the service delivery team responsible for Contractual SLA performance by effective coordination of works through the field and Service Desk Ensure the implementation of best practice and compliance with internal processes, procedures including all safety and regulatory protocols. Develop and contribute to the strategic direction of the field team : using insight from the field and collected data to drive best practice proposals, new initiatives and continuous improvement in operations. Managed 3rd party relationships and performance in support of field activities Manage Service Introduction process for new products or contracts. To schedule, plan and facilitate engineer meetings as agreed with Head of Operations Provide a Field Service report on engineers performance. Collaboratively work with other departments in order to drive performance and achieve agreed outputs. Act as Duty Manager as rotad (on call by phone as a point. Visit ListedBuy for more information.
Posted:
March 15 on ListedBuy
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More About this Listing: Field Service Manager (IT Hardware)
Field Service Manager (IT Hardware) is a Human Resource Service Manager Job located in United States. Find other listings like Field Service Manager (IT Hardware) by searching Oodle for Human Resource Service Manager Jobs.
Field Service Manager (IT Hardware) is a Human Resource Service Manager Job located in United States. Find other listings like Field Service Manager (IT Hardware) by searching Oodle for Human Resource Service Manager Jobs.