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Technical Customer Support Advisor
Location:
Coatham Mundeville
Description:
Technical Customer Support Advisor Location: Poole, Dorset Salary: £27,000 per annum salary increase after probationary period Hours: Monday – Thursday 8.00am – 5.00pm Friday 8.00am – 4. Technical Customer Support Advisor Location: Poole, Dorset Salary: £27,000 per annum salary increase after probationary period Hours: Monday – Thursday 8.00am – 5.00pm Friday 8.00am – 4.00pm We are recruiting for a Technical Customer Support Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset. If you currently perform well in a busy, friendly team where you all collaborate to deliver the best possible outcome for your customers then this could be a great opportunity for you. Duties and Responsibilities include: Providing technical support to customers regarding queries with products purchased Managing key customer accounts within the brands businesses. Build strong working relationships with clients. Answer expected level of incoming calls and handle customer enquires methodically and professionally. Cross selling products and promotions. Process customer purchase orders through the systems with accuracy and attention to detail. Proactively call customers to offer alternatives to out of stock products and resolve any technical queries. Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time Recording details of all enquiries onto the Customer Services database and responding to product enquires and complaints Solve customer queries and complaints as they arise, delivering great service levels Build relationships across the business to ensure the customer journey is seamless and the Sales, Warehouse and Customer Service departments are always working together Experience and Knowledge: A minimum of 12 months experience in a fast-paced customer service environment is essential Previous experience working in a technical customer service environment Good general standard. Visit ListedBuy for more information.
Company:
The Works Staffing Solutions
Posted:
March 21 on ListedBuy
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More About this Listing: Technical Customer Support Advisor
Technical Customer Support Advisor is a Customer Service Customer Support Specialist Job at The Works Staffing Solutions located in United States. Find other listings like Technical Customer Support Advisor by searching Oodle for Customer Service Customer Support Specialist Jobs.
Technical Customer Support Advisor is a Customer Service Customer Support Specialist Job at The Works Staffing Solutions located in United States. Find other listings like Technical Customer Support Advisor by searching Oodle for Customer Service Customer Support Specialist Jobs.