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Application Support Specialist
Location:
Winnipeg
Description:
Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As an Application Support Specialist, you offer support to application users of Broadstreet Properties – primarily but not limited to Yardi Property Management ERP. Support is provided in person, over the phone, or online, with initial contact being made through the Fresh Service ticketing system. As a growing organization Broadstreet is continually looking to improve and expand upon our use of technology. Experience with large scale software implementations and configuring back-end systems is considered an asset. Finally, the Application Support Specialist will be looking for improvements to the business and software process – you’re not just a trouble-shooter, you’re proactive and anticipate issues before they arise. You like making people’s jobs easier by providing them with the tools to succeed. This position will be located in Campbell River - British Columbia or Winnipeg - Manitoba Your contribution to the team includes: Provide prompt and effective support to users on a variety of technical issues. Diagnose and troubleshoot software issues reported by users, utilizing your technical skills and problem-solving abilities. Supporting users company wide in ERP and all modules: CRM Flex, Residential, Maintenance IQ, Construction, Finance. Stay up to date with the latest features, updates, and enhancements of our operations software products. Escalate issues as needed to external Account Managers and follow up until resolution. Collaborate with development and product teams to identify and address software bugs, usability improvements, and feature requests based on user feedback. What you need to be successful: 2+ years of experience in technical support or equivalent skills and knowledge Technical acumen and the ability to learn. Visit ListedBuy for more information.
Company:
Broadstreet Properties
Posted:
March 28 on ListedBuy
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More About this Listing: Application Support Specialist
Application Support Specialist is a Computer & Software Jobs Application Specialist, Support Worker Job at Broadstreet Properties located in United States. Find other listings like Application Support Specialist by searching Oodle for Computer & Software Jobs Application Specialist, Support Worker Jobs.
Application Support Specialist is a Computer & Software Jobs Application Specialist, Support Worker Job at Broadstreet Properties located in United States. Find other listings like Application Support Specialist by searching Oodle for Computer & Software Jobs Application Specialist, Support Worker Jobs.