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Customer Service Advisor
Location:
Coatham Mundeville
Description:
My client is a prestigious award winning organisation, whose main focus is on delivering world class customer service to its customers. This is a fantastic opportunity to join their growing business, who offer exceptional training in an outstanding professional environment. If you have outstanding customer service delivery, and great communication skills, then this is the opportunity for you. The Role The purpose of this role is to deliver excellent customer service to all of their customers, primarily through answering incoming calls requiring new claims to be set up and ongoing claims to be updated, where no two calls are the same. To carry out all general administrative tasks relating to their customers claims and policy administration. Responsibilities and Duties · To take incoming calls and respond empathetically, escalating more complex cases. · Navigate and understand the clients website and be able to promote this to customers; · Taking a range of phone calls from a variety of customers, anything from opening new claims to updating on going. · To communicate in a clear and accurate manner to customers including providing information and sign posting to approved services. · To accurately record information and update the system. Experience and Skill Requirements · Desire to be part of a team that is passionate about healthcare and customer service delivery · Desire to be part of a team that is passionate about what they do, always willing to go the extra mile and treat others as they would want to be treated themselves · Excellent attention to detail, has the ability to manage time and prioritise correctly in order to meet appropriate deadlines and targets to a high standard · A minimum of 5 GCSEs at grade C/Level 5 or above, which should include Maths and English. In addition, one of these 5 must also be either Biology or a Double/Triple Science award · A positive attitude, focused on improving service standards and customer outcomes;. Visit ListedBuy for more information.
Company:
Jobseekers Recruitment
Posted:
April 10 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Jobseekers Recruitment located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Jobseekers Recruitment located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.