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Customer Service Representative, Fibre Technical Services
Location:
Mississauga
Description:
Req ID: 24971 Vacancy Type: Temporary (Up to 2 years) Number of Positions: 2 Closing Date: 04/17/2024 Job Summary Under the supervision of Supervisor Fibre Technical Services, the Customer Service Representative receives and processes permit applications and payments following the SOP and Cash handling Policies. The position will provide information to the Fibre to the Home (FTTH) project team and customers as it relates to the FTTH project, provide back up and support to others within the FTTH team, attends meetings and contributes to the efficiencies of the permit administration for the FTTH project. Duties and Responsibilities Reporting to the Supervisor fibre Technical Services, the successful candidate will bring value to the team through efficiently completing the permit administration process for the Fibre to the Home project. Responds to e-mail, telephone or fax inquiries; provides guidance and answers questions regarding FTTH processes, counter services, and refers inquiries to the appropriate City sections or staff for assistance. Receives permits applications and ensures that all required application information and associated documentation is submitted and correct. Enters and processes permit applications in an enterprise system accurately and in a timely manner. Tracks permit application progress, enters updated information and processes the permits Advises applicants of the status of their permit application and the required fees and/or security deposits payments Receives and processes payments and deposits, including Letters of Credit ensuring compliance with Cash Handling Policies Assigns correct GL accounts to payments and issues receipts Ensures the safe keeping of funds and sensitive information and maintains records Assists with the reconciliation of daily revenues and bank deposits, including armoured courier pick up as required Interacts and collaborates with other divisions and sections regarding permit process, fee payments,. Visit ListedBuy for more information.
Company:
City Of Mississauga
Posted:
April 11 on ListedBuy
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More About this Listing: Customer Service Representative, Fibre Technical Services
Customer Service Representative, Fibre Technical Services is a Customer Service Customer Service Representative Job at City of Mississauga located in United States. Find other listings like Customer Service Representative, Fibre Technical Services by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative, Fibre Technical Services is a Customer Service Customer Service Representative Job at City of Mississauga located in United States. Find other listings like Customer Service Representative, Fibre Technical Services by searching Oodle for Customer Service Customer Service Representative Jobs.