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Director, Personal Segment - International Banking
Location:
Toronto
Description:
Requisition ID: 196615 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Director, Personal Segment, International Banking Purpose The Retail Segments Director is accountable to work with local country segments and digital solutions teams to plan, build and align the deployment of the segment’s strategies in each market to develop and grow the personal banking business, including the design and implementation of customer segmentation policies, customer value proposition, customer journeys, digital solutions, service & advisory models, targets and incentives, profit plan, customer research & insights, reporting and P&L. What You’ll Do: Define and lead the planning and execution of a growth strategy for personal banking segments in IB Retail, and the development of customer value propositions in partnership with local country segments and digital solutions teams in alignment with global support divisions. Develop customer segmentation thresholds and policy in partnership with segments, digital solutions and private banking teams. Drive development and deployment of business plans for customer acquisition, onboarding, engagement, and retention. Review customer service metrics, and operational processes and implement changes to improve the overall customer experience. Lead improvements in operating processes and procedures to ensure an efficient and exceptional distribution and advisory service experience. Drive in concert with local segments and digital solution teams the development of product sales and marketing strategy to ensure the achievement of customer engagement, product penetration, sales, and volume targets. Oversee preparation of segments budget and business plans including target sales, volume, marketing strategy, consumer segmentation, product and digital solution positioning, objectives and life cycle recommendations to achieve overall business goals. Create in conjunction. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
April 12 on ListedBuy
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More About this Listing: Director, Personal Segment - International Banking
Director, Personal Segment - International Banking is a Executive Director Job at Scotiabank located in United States. Find other listings like Director, Personal Segment - International Banking by searching Oodle for Executive Director Jobs.
Director, Personal Segment - International Banking is a Executive Director Job at Scotiabank located in United States. Find other listings like Director, Personal Segment - International Banking by searching Oodle for Executive Director Jobs.