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Customer Service Advisor : Income
Location:
Banbury
Description:
Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Customer Service Advisor Hindle House : Adderbury, Banbury GBP 23,642 : GBP 24,887 per year 37.5 hours per week (Monday: Friday) Sanctuary Housing's Income Services Team are looking to recruit enthusiastic individuals into our newly created Development Team. We are looking for great communicators, positive can: do attitudes and willingness to learn and develop new skills. As a Customer Service Advisor, you will be a part of our Income Services Central Team, which is located within a fast paced, Contact Centre environment that sits at the heart of our National Income Services Team. You will be the first point of contact for any of our customers calling to discuss their rent accounts. Your role will involve collecting payments in full, negotiating repayment arrangements and answering any income related queries. You will work in collaboration with other members of our Income Services Team to help our customers avoid falling into debt. Whilst the role can be challenging; it's equally rewarding, and we are looking for candidates who share our passion for providing our customers with the best possible service. In addition to the job profile the role of Customer Service Advisor will include: : Delivering high quality and consistent service in relation to debt recovery and debt prevention: Advising account balances and collecting payments in full: Negotiating and creating affordable repayment arrangements: Developing, building and maintaining relationships with customers: Identifying any shortfalls in service delivery and acting effectively upon them: Updating records in an accurate and timely manner: Working in compliance with Sanctuary's policies and procedures: Achieving required individual and team targets set in line with KPI's and SLA's In addition. Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Service Advisor : Income
Customer Service Advisor : Income is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor : Income by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor : Income is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor : Income by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.