This listing was posted on ListedBuy.
Customer Service Advisor
Location:
Bicester
Description:
Company Description Job Description Contact Centre – Customer Service Advisor£21,119Bicester - Fresh Direct This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. Fresh Direct, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company. As a Customer Service Advisor, you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email. After successful completion of your probation there is a potential for this role to be Hybrid Key Activities & Responsibilities: Process all orders and collections with accuracy of data entry and fulfilling the requirements of each customer whilst maintaining customer mailbox enquiries. Achieving set KPI’S in line with Fresh Direct requirements. Calls answered in a timely manner in line with company targets. Develop and maintain department structure to understand impact of customer service function across the business Develop and maintain customer relationships through effective communication, problem solving, and fulfilling business commitments. Have a detailed knowledge of allocated customers business, expectations and requirements. Act as a first point for any customer issues, investigate as fully as possible and ensure relevant parties are brought into the discussion to find a fast and effective solution. Take ownership of customer queries, keeping systems updated and credits/collections booked out in a timely manner, effectively liaise with other departments where necessary. Ensure that all customer Comments/complaints/correspondence is processed. Visit ListedBuy for more information.
Company:
Fresh Direct
Posted:
April 23 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Advisor
Customer Service Advisor is a Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Job at Fresh Direct located in United States. Find other listings like Customer Service Advisor by searching Oodle for Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Job at Fresh Direct located in United States. Find other listings like Customer Service Advisor by searching Oodle for Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Jobs.