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Customer & Sales Analyst | Sales Analyst in Other Art & Media Job Job at Eminence Organic 1

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Customer & Sales Analyst

Location:
Vancouver
Description:

Role Summary As the Customer & Sales Analyst, you are responsible for maintaining reports with sales results and Customer trends, primarily using Excel. The focus of these reports includes, but is not limited to, analysis of sales trends by product, Customer, and territory, specifically, product returns, annual Customer Satisfaction Survey, and sales incentive programs. Reporting to the Business Analysis Manager, you will work closely to assist in running and developing sales and Customer reporting for multiple departments within the company. As a candidate for this role, you have strong computer skills with an advanced knowledge of Excel and other Microsoft Office programs. You also enjoy operating independently while maintaining a high degree of accuracy and attention to detail. Responsibilities Generation of sales reports to assist the sales team with sales forecasting and Customer Sales Incentive Programs Create quarterly sales reports to be reviewed by the Outside Sales Manager, Outside Sales Representatives, Inside Sales Representatives, and Business Development Specialists Create Promotion Buy-in Percentage gap lists Assist with the creation of meaningful reports to highlight trends in Customer spending and product trends Update monthly and quarterly item trend reports Create summary reports of the Annual Survey results for each ISR and OSR, as well as specific reports for each department Create a report that identifies and aggregates dissatisfied Customer comments so that the sales team can follow up with these Customers directly Assist with ad-hoc reporting required by all departments within the company Update daily and weekly reports on sales trends, customer details, and promotions Qualifications Excel report creation and generation – minimum 2 years (formulas including but not limited to SUMIF, COUNTIF, VLOOKUP) SQL query writing skills an asset Customer service and problem resolution experience – minimum 1 year Customer Relationship Management. Visit ListedBuy for more information.
Company:
Eminence Organic Skin Care
Posted:
April 23 on ListedBuy
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