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Administrator - Scheduling
Location:
Coatham Mundeville
Description:
We are currently working with a specialist engineering business based in Maidstone. Due to ongoing growth, they are currently seeking an Administrator to join their established team on a full time, permanent basis. We are currently working with a specialist engineering business based in Maidstone. Due to ongoing growth, they are currently seeking an Administrator to join their established team on a full-time, permanent basis. Working closely with all operational departments, the Administrator will be responsible for assisting with day-to-day operations, scheduling of works and service-related activities for the engineering team, and acting as a support function to operations management and supervisors. Responsibilities will include: • To provide outstanding Customer Service at all times and answer all incoming calls and emails professionally• Raising work orders for all customer callouts, PPMs, and associated tasks• Scheduling engineering calls, PPMs, and quoted works assigning engineering resources to tasks ensuring the SLA of the task is achieved, and booking works with the site• Applying for all appropriate permits/hire of equipment to ensure completion of tasks• Working together with the Contract Administration team to monitor the engineer's work scheduledaily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and Customer KPI requirements• Monitor and update all relevant customer portals as and where needed with updates on the status of open jobs• Manage company Enquiries inbox, collating responses from teams and managers and respondingto all enquiries• Work with the Group Fleet team to schedule all engineer vehicle appointments, ensuring CRMsystem schedule accurately shows up-to-date information• Manage engineer Weekly Vehicle Check process, ensuring all engineers complete weekly andrunning exception reporting to Operations management• Manage engineer On Call Rota• Manage engineer holidays• Setup of new engineering. Visit ListedBuy for more information.
Company:
KHR
Posted:
April 23 on ListedBuy
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More About this Listing: Administrator - Scheduling
Administrator - Scheduling is a Clerical Administrator Job at KHR located in United States. Find other listings like Administrator - Scheduling by searching Oodle for Clerical Administrator Jobs.
Administrator - Scheduling is a Clerical Administrator Job at KHR located in United States. Find other listings like Administrator - Scheduling by searching Oodle for Clerical Administrator Jobs.