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Service Desk Analyst (HR/Payroll) | Payroll Specialist in Accounting & Finance Job at MHR | 721

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Service Desk Analyst (HR/Payroll)

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Location:
Nottingham
Description:

To provide day to day support of the customer base, ensuring a quality response to all customers. Customer Support: Ensure that issues raised are progressed in a timely manner in accordance with Quality Procedures and contracted obligations. Escalating issues to the relevant members of staff within other departments whenever necessary. Ensure the information logged within customer support call logging system is accurate and concise. Communicate and agree call details, categories and resolution timescales with customers. Ensure customer satisfaction by means of Quality Service and the occasional site visit. Provide a first-class, quality level of service as described in the QMS. Attend support meetings in order to investigate any difficulties being experienced and further improve our procedures. Ensure that requests from customers for assistance are backssed and processed as either justifiably non-chargeable or chargeable. Attend any relevant training as required. Visit ListedBuy for more information.
Company:
MHR
Posted:
April 23 on ListedBuy
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More About this Listing: Service Desk Analyst (HR/Payroll)
Service Desk Analyst (HR/Payroll) is a Accounting & Finance Payroll Specialist Job at MHR located in United States. Find other listings like Service Desk Analyst (HR/Payroll) by searching Oodle for Accounting & Finance Payroll Specialist Jobs.