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Customer Service Advisor : Front of House 1
Location:
Coatham Mundeville
Description:
Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Customer Service Advisor : Front of House Chester GBP 23,642 : GBP 24,887 per year 37.5 hours per week We have an opportunity for a Customer Service Advisor to join our Front of House team, based in Chester. The role will act as the public face of Sanctuary Housing and will therefore be required to deliver a customer focused and professional service to customers at all times. You will ensure the effective and timely resolution of customer queries and complaints whilst delivering high quality customer service. The role of Customer Service Advisor : Fo H will include: : Dealing with face to face enquiries from a variety of customers, including residents and external agencies: Delivering high quality and consistent services in relation to the management of face to face enquiries and complaints by resolving problems or setting into motion the means of resolution, ensuring customers are kept up to date with the progress of their query: Providing high quality administration support and facilities services (where appropriate) within a local operational office; this includes the management of the core services of reception, mail and stationery services: Updating and maintaining all customer records in an accurate and timely manner to ensure compliance with the Sanctuary's Record Management and Data Protection policies Skills and experiences: : Some experience of supporting the delivery of high quality housing or customer services: Literacy and numeracy equivalent to passes in GCSE English and Maths: Working knowledge of working to deadlines and prioritising work loads: Some experience of providing administrative support services: Working knowledge of effective communication at all levels: Basic user of Microsoft packages such as Word and Excel Why work for us? . Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Service Advisor : Front of House 1
Customer Service Advisor : Front of House 1 is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor : Front of House 1 by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor : Front of House 1 is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor : Front of House 1 by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.